I arrived at the motel by 1130, wouldn't allow me to check-in without an early check-in fee. Then said i could come back at 1pm to check-in witjout the check-in fee and when my family and I came back, the room they gave me, the bathroom outlet was not working and the lights by the beds were not working. When I called front desk, they sent someone to check the lights and said the maintenance person went home for the day so they couldn't fix either issue. They then told me I would have ro wait until 3pm to change rooms if I wanted to do so. About 5 mins later they called my room back and said they have a new room for me if I wanted to check it out before moving all my stuff to it. I guess she called her boss and was told to take care of me. All day and night you can smell cigarette smoke theough the door, there signs posted everywhere that said no smoking within 25 feet of any door, however, there people smoking right outside their doors, so no staff was enforcing the smoking policy. Flad we were only there 1 night and not during the day.