Walking into the room, the carpeted floor had some debris that the vacuum missed. We were tired from a four-hour drive, so we wanted to rest a little before heading out for dinner. When we were about to lie down, we saw a bed bug on the sheet. My daughter asked what it was, but I didn't tell her because she worries easily. I told the front desk, and they said they were sold out, so there were no rooms to change to. Not even a single apology.