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We came with two dogs and were happy they were welcomed. Our family trip was quickly planned due to an emergency. Comfort Suites have been our choice for awhile. Breakfast items were varied and plentiful. Our room was comfortable.
Room was clean. Toilets are not ADA compliant. Might as well have just been the hole in the ground. No toilet in the building is higher than 12â. These are toddler toilets. My room had millipedes crawling thru it every day. People seem to stay only a night or two. We stayed 5 and it was noisy, but that is just the other guests not caring.
If it werenât for the friendly staff at the front desk, wouldâve rated terrible. Gentleman at the front desk Saturday was wonderful. Room was gross. Flies in the ice bucket, hair on the shower wall and floor, and missing linens and pillows for sleeper sofa we needed. Was told âsorry, weâre completely booked, we donât have any extrasâ but the gentleman at the front desk was a life saver ! This hotel is in a great location near shopping, food and entertainment, shame itâs not a nicer place.
Only stayed 1 night as we were on our way to another location. Clean, quiet room. Friendly staff at front desk. Nice location. Easy to get to from highway. Nice breakfast
Plumbing issue. Every time the bathroom in the lobby is flushed, it back flows out from the drain on the floor. The shower was draining slowly in the room. Report it on first night. Stayed for 3 nights and still the same. House keeping on cleaned up one night and missed the other nights.
We were charged a $50 pet fee and the room was not very clean. You would think with the extra payment it would have been clean to regular standards. Couch was dirty, floor trim torn off, and desk chair ripped up.
The carpet look like it hadnât been vacuumed. The carpet was pulling away the base boards around at the bottom. We kept having issues with not having any hot water.
There was no drain stopper in the bath tub so the thing you do is take a cold shower.ðĄ You not use the tub. Not to mention there was black sticky stuff on the bathroom shower wall. The sleeper sofa smelled bad. The side door entrance did not work. The man at the front desk said it needed to be replaced. One of the towels that was folded neatly was actually really dirty and had hair stuck to it. There was a clock on the night table but it didnât work. It was my first visit to the city and I will have to be returning often but, I will not STAY HERE AGAIN!!!!