Stay was good. Staff is friendly. Property is old and dated in appearance in and out. Room layout of Standard King is not functional. Very large closet is other end of room from bath. King bed was only about 12-14” clearance from HVAC unit. Would be hard for average size person to navigate especially in the dark. Sheers were missing and valance box gone with only the top board remaining. Thankfully, bed was newer and very comfortable. Bathroom was clean. Sink faucet hot/cold backwards, perhaps cartridge inserted incorrectly.
Lori, the breakfast hostess, is incredibly nice and served us even though we were 5-10 minutes past closing. Our mistake for not knowing it closes at 9:30.
Love HI Express so hope this one is brought up to level of most I have stayed in.
Robert
ทริป 1 คืน
10/10
Hotel was clean. Staff was friendly breakfast was nice
Kathleen
ทริป 2 คืน
8/10
Just one night stopover..
Patricia
ทริป 1 คืน
10/10
The staff were very accommodating when we had to cut short our trip. The breakfast service was wonderful: lots of options! We did have to call down for more tp when ours ran out.
Lindsay
ทริปกับครอบครัว 6 คืน
10/10
Scott
ทริปธุรกิจ 1 คืน
8/10
Donald
ทริปกับครอบครัว 1 คืน
10/10
Grace
ทริปกับครอบครัว 2 คืน
10/10
Edison
ทริป 2 คืน
8/10
brian
ทริปธุรกิจ 1 คืน
8/10
Basically good but
no complimentary water in the room
Missed breakfast by 2 minutes and front desk clerk just shrugged.
considering there was almost no guests at the hotel I think she could have got me something beside coffee
robert
ทริป 1 คืน
10/10
Lisa
ทริป 3 คืน
4/10
Not goid service, uncomfortable bed, no fan in the bathroom so forget looking in rhe mirror after your shower. No cleaning was done after our first night. Requested towels and was told they were in the dryer and she would bring them up. Never came so we had to go to the desk. Had to have our room key reset three times, was told it eas due to us having our cards next to rechnilogy, laughable. I have no technology in my wallet and my phone does not even fit in my purse. Air conditioner is loud and goes on and offl night, if you are s light sleeper this is a problem.
ผู้เข้าพักจริง
ทริป 4 คืน
6/10
It was a decent hotel. Nice area.
Checked out a day early due to weather.
No one at the front desk when i checked out (Sunday about 9) to take my key cards, only a small box to drop it in. Most hotels will refund the remainder of the stay but I guess this is not the case with Holiday Inn Express hotels.
Philip
ทริป 3 คืน
10/10
Our stay was outstanding, the best service on everything. We recomend it to everybody in the U.S. If we have to go back that willl be the hotel.
Herman
ทริปกับครอบครัว 2 คืน
4/10
Kudra
ทริป 1 คืน
6/10
Hotel clean with great breakfast. Room only cleaned 1 out of 5 days which was fine. But when we asked for clean towels we were met with blank looks from front desk. And never saw the towels. Front desk employees need to be replaced!
Jenifer
ทริปกับครอบครัว 5 คืน
10/10
Bethany
ทริปธุรกิจ 1 คืน
8/10
roger
ทริป 1 คืน
6/10
Overall it was not terrible but it needed some updates for sure! The upholstery in the suite we stayed in was worn. The wooden furniture was beat up and some outlets didn’t work. To get ice you had to go all the way down to the lobby from the 5th floor. The staff was nice and welcoming though! The breakfast was the same everyday which got old when staying multiple nights. Changing it up on the food options would have been appreciated. Equipment in the gym was broken so that was a bummer for those of us wanting to work out while on vacation. Considering what I paid I was disappointed for sure!
Amber
ทริปกับครอบครัว 5 คืน
10/10
We had a great stay. Family suite was very large and nice. Would definitely stay again.