The planks of laminate inside our cottage were lifting in several areas and were unsafe
Carlos
Carlos, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
14 ม.ค. 2025
After some initial issues at check in and problems with our accommodation all our concerns were dealt with effectively and efficiently.
Particularly praise for guest relations manager Alex who sorted out our problems, was professional and attentive. Made us feel welcomed and valued.
James
James, ทริปโรแมนติก 8 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
17 ธ.ค. 2024
Always a great stay. 5 star resort with impeccable service. Front desk staff exceptional and always go above and beyond. Facilities are A one. Thank you again to the front desk staff for truly caring. Always a phenomenal vacation.
Deborah
Deborah, ทริปโรแมนติก 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
15 พ.ย. 2024
Samuel
Samuel, ทริป 2 คืน
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10/10 ไร้ที่ติ
29 ต.ค. 2024
the hotel is great. the facility is beautiful
sharon
sharon, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
8 ต.ค. 2024
Danielle
Danielle, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
10 ส.ค. 2024
We enjoyed our cottage and the facilities. There was plenty to do and eat. There were issues with cleanliness because we had small ants all around the kitchen counters possibly due to the toaster having food in it. One of the bathrooms didn’t have hot water handle working and a few door handles were very loose. However , the resort sent someone over very quickly and they fixed these. We also had the smoke alarm go off at night because the we were drying clothes and the lint looked like it wasn’t removed for a very long time so this caused an unsafe situation. Once I realized why we had a smog and smoke, I removed the lint when the dryer cooled so the other visitor don’t have the same situation. Definitely recommend better cleaning. We loved the spa, however, the pools there need to be cleaned because the fee is pretty high for any treatment and use of facilities so it should be in better shape.
Alla
Alla, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
3 ส.ค. 2024
The cottages were away from the main resort. We enjoyed the stay but DISLIKED having to call a currier to get us back to the main clubhouse, pool, and restaurants. If they gave you a golf cart to drive around the property, this would be an easy 5 stars. The pool bar closed at 6pm which to me on a Friday night seems foolish. The price coupled with the challenges, i wasn’t sold.