When we checked in the first night and assigned a room, my wife and I entered the room. It had not been cleaned. The bedding and towels were still piled up on the bed, cans and bottles and food boxes all over the table. The desk part did assign us a different room, but no upgrade available. I did request for the room to be freshened up the next day for our second night. The only thing that was done was the towels in the bathroom were replaced. The bedroom was not freshened up.
Jody
ทริป 2 คืน
8/10
Well over nice place. Going through renonvatation right now. That might be why the water pressure on third floor was very low.
Kathy
ทริป 1 คืน
10/10
josue Oscar
ทริป 2 คืน
10/10
Staff was amazing
Frankie
ทริป 4 คืน
10/10
Very clean, quiet & comfortable with good bed! Great to exercise in pool too. Good free breakfasts too! Nice front desk & staff.
Cheryl
ทริปกับครอบครัว 4 คืน
10/10
ryan
ทริปกับครอบครัว 1 คืน
10/10
Samuel
ทริป 1 คืน
10/10
It was OK place. The walls were had a lot of dust on them.
Maria
ทริปกับครอบครัว 1 คืน
8/10
Good stay, is being remodeled
Jorge
ทริปกับครอบครัว 1 คืน
10/10
Staff were fabulous, and everything we asked for was completed. Breakfast was very good at the place was cleaned to my specifications
Lori
ทริปกับครอบครัว 2 คืน
6/10
Cistomer service was excellent. This hotel is going theough remodeling, but yhe room was nice as well as the amenities. What bothered me was I was directly underneath rooms that had children running around and stomping all night.
ผู้เข้าพักจริง
ทริป 2 คืน
10/10
Thomas
ทริป 4 คืน
8/10
Everything was great in our room.
The only negative things were the loud noises from their remodeling when we went to eat their breakfast and the dirty, smudged wall in the elevator.
Paula
ทริปกับเพื่อน 1 คืน
2/10
Don
ทริป 1 คืน
8/10
Deborah
ทริป 1 คืน
6/10
We like the location.
1. The floors in the room were nice much better than carpet.
2. Breakfast was okay.
3. The side doors don't work. Handles need replacing and key card scanners don't work.
4. People don't pick up after their pets.
5. Charged $100 for our 2 small dogs.
6. Pillows were hard.
7. Loud hallway and can hear the traffic.
8. The staff are friendly.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
6/10
The Hotel itself was in a good location. The room was a bit old as the restroom took many times to flush as the water quality was very poor. Beds were good but pillows were meh. TV went out the most of the time as it was satellite TV. Other than that overall had no major issues staff was nice and Longview Texas had a lot of stuff like restaurants and such so that was a plus.