This room had a great big window which brought a lot of natural light into the room. The only thing that was not good was that the bathroom sink had no water pressure and it leaked down the back by the wall. It is in need of maintenance.
Cindy
ทริป 1 คืน
4/10
The hotel itself is very nice. The problem is with their management. I booked a stay through Hotels.com for one night. I added a second night to my reservation at a later date. The hotel did not extend my initial reservation but added a second reservation for the two night stay. They charged my credit card twice. I have been trying for a week to get the erroneous charge taken off my credit card with no results. I have called the hotel 3 times and continue to be told that the General Manager has the information but is very busy. Be sure to ask for a receipt upon checkout of this hotel so that you can catch any false charges to your credit card immediately!
Dennis
ทริปกับเพื่อน 2 คืน
10/10
Great front desk person!!
Gerald
ทริป 1 คืน
10/10
The staff was very friendly. The facilities were clean. We loved the hot tub! We will definitely stay again!
Jan
ทริปกับครอบครัว 4 คืน
10/10
Very comfortable and clean.
Brittany
ทริป 1 คืน
8/10
There were multiple times and places on our beds that ifound long, black hairs
Emily
ทริป 2 คืน
8/10
This was a great hotel- plenty of space for all 6 of us. Comfortable enough beds, clean, quiet, lots of towels.
Megan
ทริป 2 คืน
8/10
Timothy
ทริป 1 คืน
10/10
Always amazing service and room. One of our go to places when traveling in central New York. Close to the Finger Lakes wine country, many restaurants to choose from and the Race Track / Casino
Donna
ทริป 1 คืน
2/10
I stayed here and was bitten by bed bugs severely. I was left bleeding and injured from 2 nights in room 227. I am still suffering from the bites over 8 days later. This was the worst hotel stay of my life.
Michael
ทริปธุรกิจ 3 คืน
4/10
The hotel was outdated in the rooms and hallways. Our kind size bed felt broken with a massive dip in the middle and you couldn’t lift a foot without it being extremely loud. The carpet was outdated with stains on our room floor. The elevators and vestibules all had an old smoke smell to them. For the price, I would have expected better. In the future I will book another hotel sooner, with a cheaper price.