Staff are great, breakfast is good but the room constantly smells of smoke when you enter the room. This is totally off putting. Clearly some air con problems. It is bad enough to say that this hotel I regularly use, will no longer be my choice.
I was satisfied. The hotel staff was friendly, and the furniture felt a little old, but it was still great. The transportation to the airport and tourist attractions was very good. However, the breakfast menu was a little lacking, and the crosswalk in front of the hotel was far away, which was inconvenient.
DONG IL
ทริปธุรกิจ 6 คืน
10/10
Very well located with friendly staff
Ross
ทริป 9 คืน
10/10
KEISUKE
ทริปธุรกิจ 1 คืน
10/10
Booked this hotel for my parents’ trip and they came back with nothing but praises.
Location is convenient which we knew from the start, but it was the service that was exceptional.
The front desk was friendly, helping make their stay a pleasant and comfortable one - especially Kochakorn (Sor), Chonticha (didn’t get the nickname though, but it sounded like it rhymed with “name”), Kullanit (Job), and Lisa - apologies if I got their names wrong!
There was one point during the stay when the aircon became rather noisy - my parents voiced it out when heading for breakfast, and a technician had it fixed immediately (and it was all sorted out by the time they were back). Plus a fruit platter was sent after that with an apology as service recovery by the management team.