The Courtyard Marriot Conway was very nicely designed and aesthetically beautiful, but, there are major areas that need attention. The first is the staff. The people we checked in with seemed very unfriendly, and fake. The only person I saw that seemed helpful and genuinely nice was an Asian woman. The cleaning staff were more friendly and helpful. This was disappointing considering how expensive the hotel was and how it compares in price to the other options. Also, there was no complimentary breakfast. For the price, I was disappointed to find this out. Lastly, the noise was a pretty big factor. The noise from the highway was very loud and we could hear kids screaming and jumping at 6 AM in the morning.