Every staff member we interacted with was so helpful!!
Nancy
ทริปกับเพื่อน 1 คืน
10/10
Nancy
ทริป 3 คืน
6/10
christopher
ทริป 1 คืน
10/10
Joey
ทริป 1 คืน
10/10
My only negative comment is that i was driving from Pa to Colorado i had called the hotel once realizing we would not arrive until like 1 or 2am on the 11th. Hoping we could change the reservation to the 11th with an early check in. However they were not willing to work with me. They would not even give a later check out at first. I felt i had no options since i had used my afterpay. After about almost an hour i was told to sign up for some rewards program that would allow a late check out. Iam disappointed still since i was was charged $197 for the first night may 10th and did not even arrive til 1am on the 11th. The hotel staff upon arriving at 1am was so nice and friendly and the hotel itself was very nice. Even though he could not find the rewards information i sighned up for via the phone for a late checkout he put me down for 1pm check out on the 13th. He was so very kind. The staff the next day was also so very nice and friendly as was the evening staff. The breakfast everymorning was great offered variety and was hot. The pool was great. Went to front desk on monday morning due to housekeeping saying they had me down for checkout on the
Michelle
ทริปธุรกิจ 3 คืน
10/10
We just enjoyed three nights of this nice hotel. The location was great with lots of dining and shopping choices nearby. It was close to our friends and the university. They had a great breakfast with long serving hours. The pool was indoors and even had a water slide and a hot tub. Employees were helpful and very friendly. Terrific stay!
daniel
ทริป 3 คืน
10/10
The room was clean and comfortable. Just wish the fridge had a freezer to put our freezer packs in over night
Nancy
ทริป 1 คืน
10/10
Lisa
ทริปกับครอบครัว 1 คืน
10/10
Karmyn
ทริปกับครอบครัว 2 คืน
10/10
Amanda
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
Stayed here for a staycation with children because of the pool and waterslide. Pool was cold and the hot tub felt like a lukewarm bath. Room was great. Beds comfy. Great location with lots of restaurants, coffee, grocery and shops close by.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
christopher
ทริปกับครอบครัว 1 คืน
10/10
Garret
ทริป 1 คืน
10/10
Amazing pool! Friendly and helpful staff.
Hannah
ทริปกับครอบครัว 2 คืน
10/10
Great hotel! Easy access to Denver, Boulder, Eldora, Estes Park. Free breakfast, surrounded by restaurants. Pool, Hot tub & Gym
DEAN
ทริปกับครอบครัว 2 คืน
6/10
The hot tub was not working
Daisy
ทริป 1 คืน
4/10
They charged me an additional $45 on my card that I didn't agree to when I made reservation at checkout. Also asked the hotel for a receipt of my stay and she said she would email to me. Still haven't gotten it.
Travis
ทริปกับเพื่อน 3 คืน
10/10
Very clean and staff was very friendly and helpful
patricia
ทริป 4 คืน
2/10
I stayed there because the reviews were good. The guests upstairs above me were letting their children run up & down hallway, stomping in their room until 2am. I informed the front desk twice & they claimed they went up there but didn't hear anything so they didn't say anything to them. Well, the employee who went to check must have stood there for a minute then left. I went there to recover from my surgery and had the worst experience of any hotel I've ever stayed in. They offered me a 3rd floor room on the end so no one would be above me. I wasn't about to pack up all my belongings carry them down the hall to the elevator & then down the hall on the 3rd floor at the end. The employee never said anything to the guests making noise til 2am. They will not comp my room and said I should have moved to the 3rd floor. I stayed there 3 nights & didn't have any problems until the last night when my upstairs neighbors checked in. The manager of the hotel was rude & could care less about my experience as well as the other staff. So now I have to talk to the GM on Monday & was told I might get a discount for my next stay. I don't plan on staying at this hotel chain ever again. If they let guests behave like a bunch of rowdy kids and disturb the other guests and acted like it was my fault for not moving to the 3rd floor instead of talking to the guests who caused the whole thing.