Well, it was one of our favorite places to stay because we love the roman spa. However, this time we both had a horrible allergic reaction, burning eyes, sneezing, coughing, and itchy. The spa was much greener than we have ever seen it. I know that it was the spa because after we showered it diminished. When I told the front desk they said they were sorry but it gets checked every hour so its fine. We also had a very rude greeting by a woman who was obviously getting off of a long day. Her words to us were someone will be with you in a mooment, no eye contact - no smile - no anything other than she was obviously ready to go home.
Also the wine and cheese reception is no longer which is a bummer, and the breakfast was missing the nutella.- minor but since I was writing the review, I thought I would include it.
We also requested a room looking out to the rock and paid for that , but did not receive it and the response was - I don't know who said that but your room is here and we cant change that.