No one at the desk for a solid time when entering the building during peak check in time. Toilet chain broken, we fixed it then the toilet refused to flush.
Building is old, run down, mystery stains every where. The “comforter” was just a sheet covering another sheet. Not worth the money, stay elsewhere
Jocelyne
Jocelyne, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 ส.ค. 2025
virginia
virginia, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 ส.ค. 2025
Marshall
Marshall, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
9 ส.ค. 2025
The room was dirty. Carpets and sheets were stained I used my sleeping bag instead of the rooms sheets. Bathtub was dirty and stained also. Towels were dull and probably dirty again I used my own travel towels. I had been driving for over 15 hours so needed a place to rest. I slept four hours and left.
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
7 ส.ค. 2025
Valerie
Valerie, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
29 ก.ค. 2025
Loveland ~ 5 star staff
The first night we got there the room that we got into had a broken air conditioner, and no refrigerator and I travel with a daughter who has special needs. With an autonomic dysfunction that’s triggered by severe heat, but we stuck it out through the night cause there was no other options however! The staff was exceptional. The place was a little rundown, they got us in a room and everything but every time we had an interaction with the staff, they were so beyond nice and professional and sweet and accommodating. I would stay there again just because they were so nice even though the hotel definitely needs work. They moved us into a new room the second day. It was much nicer much cleaner much brighter the air conditioner function, and there was a small refrigerator, even though it didn’t close all the way it was functional
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ทริปธุรกิจ 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
27 ก.ค. 2025
Do not stay here
Beds had stains, AC didn't work, bathroom wasn't clean, wall had marks, furniture totally beat up. We couldn't stay because the whole place was too dirty and sketchy.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
6 ก.ค. 2025
I was unimpressed with state of the hotel, especially for the price. Based on the price, I had expected things to be much neater than they were. The staff were lovely, so I don't think it is any particular person's fault. I realize it may be difficult to have dated facilities, but I was more concerned with the cleanliness. There were stains on the curtains (that were almost falling off), stains on the bedspread, and things on the walls that made it evident things were not avidly cleaned. It was not worth the money paid for the room. I wished I would have paid for a dive hotel if that was what I was going to receive!
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
6 ก.ค. 2025
The check in was good, the young lady checking us in was very friendly. When we got to our room, it smelled of stale smoke, the bed covers looked dirty and the furniture is very outdated. Our beds were o.k. but the covers were not very warm. We had 4 in our group and were only given 2 towels.
Tiffany
Tiffany, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
6 ก.ค. 2025
Somedeb
Somedeb, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
30 มิ.ย. 2025
Nice, friendly place
We were reticent because some of the reviews we saw weren't good but we found it a great place to stay. The place was easily accessible for us even though we were on the third floor.
ROBERT
ROBERT, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
27 มิ.ย. 2025
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
22 มิ.ย. 2025
JOHN
JOHN, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 มิ.ย. 2025
The rooms were disgusting. We stayed for 20 minutes and then left because even the "clean" sheets were dirty and we saw what we believed to be a bed bug. Upon leaving I was told we would get a refund but I had to call back for a week until it was finally issued. DO NOT STAY HERE!!
Raven
Raven, ทริปกับครอบครัว 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
10 มิ.ย. 2025
Horrible stay. Broken beds. No towels. No breakfast! Says breakfast is included there was nothing. What hospitality👎
Adam
Adam, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
5 มิ.ย. 2025
Alexander
Alexander, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
31 พ.ค. 2025
Alexander
Alexander, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
28 พ.ค. 2025
Very good.
Kherlen
Kherlen, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
25 พ.ค. 2025
Avoid this place.
First let me say the young lady working the front desk when we checked in was absolutely awesome. Great attitude and willing to help any way she could.
Now the room was not so great. One bed had a board holding it up where a leg had broken. The sheets and blankets were stained on two of the beds. One bed had blood stains on the sheet. The carpets were stained and disgusting. The bathroom was dirty. The place is falling apart. Definitely not worth the price we paid.
Richard
Richard, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
23 พ.ค. 2025
Disappointed
Everything was filthy and broke no 1 towel for the room? Furniture ? Would not recommend . Bedding all stained ask for new bedding , Management brought new bedding in the same condition and apologized for it?
Chris
Chris, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
22 พ.ค. 2025
Not a good experiance
First night was tired from driving 12 hours. Check in asked about the breakfast times. No food had been delivered. As per desk clerk (no tag name or uniform) Went to room, turned on TV. No cables connected. After 4 tries, in and out of room, they finally was able to turn it on. Noticed room appeared clean but lining under mattress was hanging out on both beds. Used commode. WOW. It was loose and rocking. Needed my sleep. Next morning I got a better view of room. No fridge or coffee maker as per reservation notice. Also the room was for 2 adults and there was only one bath towel and hand towel. That was kind of okay, as it was only me staying for 3 nights. Opened micro wave and inside was chipped and peeling. Health hazard??? Noticed the smoke detector was missing, Wires hanging out of wall. Then I looked in bathroom again and found the tissue holder empty and the toilet paper dispenser had no holder rod.
Stayed Friday, Saturday and Sunday, was no maid service any day.
Alexander
Alexander, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
19 พ.ค. 2025
Had to wait an hour past checkin tim because room had not been cleaned ,then there was not toilet paper only 1 towel for my husband and i we booked the room for 4 nights had to ask for towels and bedding each night never got any wash clothes was told there were none to coffee in our room
Cindy
Cindy, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
19 พ.ค. 2025
Shocked and disappointing
Heather
Heather, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
18 พ.ค. 2025
This property is very out dated and in poor condtion
Jane
Jane, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
18 พ.ค. 2025
Absolutely the worst hotel ever have ever stayed at!!! The property was filthy and was run down. The desk clerk was working our hotel desk and the hotel across the lot. The parking lot had a bunch of vagrants walking around and goofing around. Our room smelled like an ashtray and the hallways just reeked of marijuana smoke. This is supposed to be a 100% smoke free hotel. The floor in our room had not been vacuumed at all and was covered with dog hair and filth. Our bed skirt was covered in stains. Our sheets had a blood stain on them, multiple other stains and dog hair. The pillows were old and falling apart. The pillow cases were completely stained and wouldn’t pass for rags. The furniture in the room was all beaten up and wouldn’t work properly. There was leftover food left in the refrigerator. The bathroom was old and outdated. The tub was stained and not clean. There was only one towel in the bathroom and was disgusting and stained. When I went to the front desk to get more towels the employee was outside smoking and asked me to come back in 20 minutes. The towels I was eventually given were just as stained and disgusting.
My wife refused to sleep under the covers and barely slept at all. There wasn’t even a phone in the room to call the desk to complain or get assistance. The website is completely misleading. All of the pics were definitely taken the day the hotel opened and never updated.
Expedia should remove this hotel from their site.