2/10 แย่
24 ส.ค. 2025
Nightmare stay...
We were not told about renovations until after we booked (of course) so the entire place is a mess. Zero amenities (no ice, no fitness, no pool, no laundry). Hotel room smelled toxic from all the chemicals they've been using during the renovation. Toilet barely flushed. Mattresses are very old. Train horns blasted for minutes at a time very close by every two hours all night waking us up. Housekeeping was banging on the door early in the morning even though checkout is at noon. Front desk (Lucy, the general manager) was unfriendly. They locked us out of our room before checkout so we couldn't get packed and when we tried to call the front desk about room keys not working they just didn't answer. Room doors also rarely close on the first attempt. Stay anywhere else.
Would not stay here again if it was free.
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