The receptionist was very helpful and resolved my requests properly.
However, the room was not soundproofed, so I could hear the conversation in the next room, and the biggest problem was that I could not sleep because the sports game on TV kept playing at high volume at 3 am.
I had to endure it for an hour, but I called the receptionist and he stopped it. It's an old building, and given the low rates, I suppose it can't be helped.