We booked a room with 2 queen beds and a sofa bed for 5 of us. When we checked in, they only had a room with a king bed and a twin sofa bed. The twin sofa ended up not being a bed so they brought us 2 rollaway beds that were more like kinder mats on wheels. There were food crumbs in them and they didn’t lay flat. We tried to call the front desk to get sheets for the rollaways but the phone didn’t work so my husband had to walk downstairs. There weren’t outlets next to the bed so we had to unplug the lamp to plug in my husband’s cpap. The breakfast was just ok. The strawberries and butter were frozen solid, the plates were dirty, and the coffee weak. The hotel itself was nice and the room was big but for almost $200 we should have gotten the room we booked including appropriate bedding for 5 people. We asked for a discount but we were told the person to address that wouldn’t be in until the next day. A little more initiative from the front desk staff would have been nice.
Alyssa
ทริปกับครอบครัว 1 คืน
2/10
I was told there would be $100 incidentals fee on my card, but would be removed. That fee turned into a “pet cleaning fee” that was NEVER mentioned upon booking the room or checking in. We would have looked for other places to stay if we had known. Integrity is a very important factor when dealing with the public.
Craig
ทริปกับครอบครัว 1 คืน
10/10
Robert
ทริป 2 คืน
8/10
Highly recommend having a microwave in the rooms instead of having to locate the shared one on each floor next to the vending machines.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
William
ทริป 3 คืน
10/10
Douglas A
ทริป 3 คืน
2/10
bed bugs never will i ever stay there again
Marcasia
ทริป 2 คืน
6/10
Alesia
ทริปกับครอบครัว 1 คืน
8/10
Melissa
ทริป 1 คืน
4/10
Sink faucet needs to be secured. Tv and remote do not communicate. Wi-Fi password incorrectly written.
Jean
ทริปโรแมนติก 1 คืน
8/10
Anita
ทริป 1 คืน
10/10
Catherine
ทริป 3 คืน
10/10
This was the second time we stayed at this property. It is absolutely perfect. Very clean, the staff is very friendly, and its in a safe area.
Stacie
ทริปกับครอบครัว 4 คืน
2/10
Caitlin
ทริป 1 คืน
6/10
Avis
ทริป 1 คืน
8/10
Comfortable bed. Very spacious room. Breakfast is wonderful.
Michael
ทริปกับครอบครัว 2 คืน
10/10
Property was in a great location. Staff was very friendly and flexible with early check-in. We liked that our room was clean and spacious.
Erica
ทริปกับครอบครัว 1 คืน
10/10
Jessica
ทริป 1 คืน
10/10
Melissa
ทริป 2 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Guiet, safe and great service
Patricia
ทริปกับครอบครัว 3 คืน
10/10
The rooms were very nice and excellent for our purpose. Only thing I would suggest is better customer service at the front desk. Small detail, but we asked for our rooms to be close to each other and were told that were on the same floor so they are close. When traveling with the elderly, you like to be a room or two away, and no attempt was made to try and help us in this way. But other than that, great room, great breakfast, wonderful place to stay. Will stay again.