6/10
We booked a room with 2 queen beds and a sofa bed for 5 of us. When we checked in, they only had a room with a king bed and a twin sofa bed. The twin sofa ended up not being a bed so they brought us 2 rollaway beds that were more like kinder mats on wheels. There were food crumbs in them and they didn’t lay flat. We tried to call the front desk to get sheets for the rollaways but the phone didn’t work so my husband had to walk downstairs. There weren’t outlets next to the bed so we had to unplug the lamp to plug in my husband’s cpap. The breakfast was just ok. The strawberries and butter were frozen solid, the plates were dirty, and the coffee weak. The hotel itself was nice and the room was big but for almost $200 we should have gotten the room we booked including appropriate bedding for 5 people. We asked for a discount but we were told the person to address that wouldn’t be in until the next day. A little more initiative from the front desk staff would have been nice.
Alyssa
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