8/10 ดีมาก
19 พ.ค. 2025
Amazing place and staff. but some unruly guests
The trip itself was a great stay! Westgate was a perfect area, with great staff. The room was so nice, truly a perfect location. I have no complaints about the place itself but in the comfort/safety level I was a bit frustrated due to the baseball team of unruly pre teen/teen boys that was there with little to no supervision, they took over the pool which made us uncomfortable due to the fact my son and his cousin were not great swimmers, the boys were jumping off the fountain area with signs clearly marked, No jumping, standing or sitting. They were fighting, kicking and not following ANY rules, one boy jumped in right where I was me kicking me in the back, No parents seemed to control these boys. We did see some adults drinking and talking amongst themselves but not sure if they were with these boys. We decided to leave the pool because it was really unsafe and with no staff or lifeguards the out of control boys had the run of the place. We decided to dry off and go to the arcade which was nice for about 20 min but here comes the unruly boys again taking over, one even took my sons points on the prize machine, we got onto the boy since again no parents in sight, So again we decided to leave due to unsupervised kids. We were not able to enjoy the amenities because of those kids. Very unfortunate for other guests that they were not controlled better. We will be back to westgate but will call ahead and make sure there are no teams visiting before we do.
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