In the city center, Norfolk Lodge & Suites offers a warm welcome with a breakfast buffet and two on-site restaurants. Enjoy mini golf, unwind in the spa tub or relax in the garden.
Fair Play Public Golf Course - 14 min drive - 14.8 km
Getting around
Eppley Field Airport (OMA) - 141 min drive
Restaurants
Love's Travel Stop - 7 min drive
Casey's - 5 min drive
McDonald's - 6 min drive
Raising Cane's Chicken Fingers - 5 min drive
Casey's - 7 min drive
About this property
Norfolk Lodge & Suites, an Ascend Collection Hotel
When visiting Norfolk, Norfolk Lodge & Suites, an Ascend Collection Hotel is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Sandbar & Grill, which serves dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
138 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Mini golf
Children's menu
What to do
Mini golf
Pool table
Golfing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered peephole/view port in door
Low-height bed
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
Free bottled water
More
Housekeeping (on request)
Special features
Dining
Sandbar & Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Divots Tap Room - Onsite brewpub. Open select days.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk
Frequently asked questions
Does Norfolk Lodge & Suites, an Ascend Collection Hotel offer free cancellation for a full refund?
Yes, Norfolk Lodge & Suites, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Lodge & Suites, an Ascend Collection Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Norfolk Lodge & Suites, an Ascend Collection Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norfolk Lodge & Suites, an Ascend Collection Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Norfolk Lodge & Suites, an Ascend Collection Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Norfolk Lodge & Suites, an Ascend Collection Hotel and nearby?
Norfolk Lodge & Suites, an Ascend Collection Hotel has an indoor pool, a 24-hour fitness center, and a hot tub, as well as a picnic area and a garden.
Are there restaurants at or near Norfolk Lodge & Suites, an Ascend Collection Hotel?
Yes, there's an onsite restaurant, Sandbar & Grill.
What's the area around Norfolk Lodge & Suites, an Ascend Collection Hotel like?
Norfolk Lodge & Suites, an Ascend Collection Hotel puts you in the heart of Norfolk. Popular attractions include Skyview Park, which is 4 minutes away by car.
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Reviews
Norfolk Lodge & Suites, an Ascend Collection Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.4
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast offered a wide variety of hot and cold options, well-stocked and served with friendly staff. (16 reviews)
The hot tub was well-loved and a great way to relax, especially during hot weather. (7 reviews)
The pool area was well-loved, heated to a comfortable temperature, and offered adult-only hours. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Children
Restaurant
Family friendly
Hot Tub
Food
Breweries
Reviews
10/10 Exceptional
May 26, 2025
Great service, great room, and breakfast is always super good!
Laredo
Laredo, 2-night trip
10/10 Exceptional
Mar 30, 2025
My family has stayed here multiple times and always a great time
David
David, 1-night trip
10/10 Exceptional
Jun 12, 2025
Had a great stay at Norfolk Lodge and Suites. The room was beautiful, clean and roomy. The staff was friendly and super helpful. I highly recommend this hotel.
Susan
Susan, 1-night trip
10/10 Exceptional
Mar 25, 2025
This property I would stay again, very nice people, restaurant attached.
Jeffery
Jeffery, 3-night trip
10/10 Exceptional
May 27, 2025
Very clean, large room, comfy bed.
Gary
Gary, 1-night trip
10/10 Exceptional
May 22, 2025
Clean, quiet, safe.
mary
mary, 2-night trip
10/10 Exceptional
May 28, 2025
The pool and whirlpool were very nice but maybe don't book over a week-end as there were LOTS of kids and people there. The breakfast was wonderful and the room was comfortable.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Nov 19, 2024
Nice place to stay.
Jarad
Jarad, 2-night trip
10/10 Exceptional
Oct 23, 2024
Was a great stay
Valerie
Valerie, 2-night trip
10/10 Exceptional
May 27, 2025
Very clean and rooms were well designed. Things to do for the kids. Management was very nice to work with,
Philip
Philip, 1-night trip
10/10 Exceptional
Jan 1, 2025
Incredible place!
Jill
Jill, 1-night trip
10/10 Exceptional
Jan 20, 2025
Great place to stay!
Awesome room, great staff and nice breakfast. My only regret is not using this hotel sooner.
Tom
Tom, 1-night trip
10/10 Exceptional
Mar 2, 2025
It was great. Beautiful hotel.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Apr 11, 2025
Easy check-in, balconies, friendly staff, clean, and excellent breakfast. What more could one ask for?
Brandy
Brandy, 1-night trip
8/10 Very good
Jun 3, 2025
good sized room, wide enough for a walker, good breakfast, nice sized hot tub & pool, however because I stayed here for a knee replacement, there should be non skid shower & grab bars for shower
Sherri
Sherri, 2-night trip
8/10 Very good
Dec 9, 2024
It was a nice clean quiet hotel.
Charles L Williams
Charles L Williams, 1-night trip
10/10 Exceptional
Oct 6, 2024
Very nice hotel
Tanner
Tanner, 2-night trip
8/10 Very good
Jan 23, 2025
The property was nice, clean and quiet.
Roderick
Roderick, 3-night trip
10/10 Exceptional
Nov 12, 2024
We have stayed here several times. This is a very nice place to stay. The indoor pool and hot tub is awesome.
Gerald
Gerald, 1-night trip
6/10 Good
Jul 15, 2025
July 11-14
It was Ok----Excellent property is in need of TLC.
4Days/3 nights and no sheets were changed. Original towels and one replacement only during stay. Breakfast was sub par. This used to be a class place. Last time we will stay. Go to the new Fairfield.
Stanley
Stanley, 3-night trip
8/10 Very good
May 27, 2025
It was good. I only used it for sleeping in, otherwise I was busy out and about visiting family
Verified traveler
2-night trip
10/10 Exceptional
Nov 9, 2024
Nice place
Nice place
Verified traveler
1-night trip
10/10 Exceptional
Dec 31, 2024
Everyone is friendly and very clean.
Donna
Donna, 1-night trip
10/10 Exceptional
Sep 8, 2024
We always enjoy our stays. Staff is friendly and helpful