Pool was kind of brown, there was a soggy donut next to lazy river, bed was dirty with hair on sheets that didn’t belong to us.
Overall very run down. Wouldn’t stay again
Andy
Andy, ทริปกับครอบครัว 1 คืน
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6/10 ดี
16 มี.ค. 2025
TLC
Itbwas awesome, just needs some serious updating!! Food and drinks at the connecting restaurant all amazing and water park very cool, just needs some TLC!! Also mu husband went down to get breakfast and there was a line of people waiting for food for continental breakfast
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ทริปกับครอบครัว 1 คืน
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6/10 ดี
10 มี.ค. 2025
ABIGAIL
ABIGAIL, ทริป 2 คืน
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6/10 ดี
4 มี.ค. 2025
Nice, comfortable, clean butnice a little outdated and limited breakfast selection.
Mary
Mary, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
3 มี.ค. 2025
Hard pass COLD POOL
The lazy river was way too cold to be open like borderline the place Could have been shut down that's how cold it was.
Jason
Jason, ทริปกับครอบครัว 1 คืน
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6/10 ดี
23 ก.พ. 2025
Average
The lady at the front was awesome! Very patient and helpful and nice. The had water all over the bathroom floor when we got there. They cleaned it up and made sure the problem was solved. The room wasn’t the cleanest but it was ok. The location was good right off the interstate. The breakfast was average. But the lady at the front desk when we checked in was awesome!!!! They were trying to renovate the hotel but our room the carpet was tore up by the air conditioner. We asked for a pool view room but it was not pool view. It was a view of a brick wall.
Dianna
Dianna, ทริปกับครอบครัว 2 คืน
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6/10 ดี
23 ก.พ. 2025
Sandra
Sandra, ทริป 1 คืน
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8/10 ดีมาก
19 ก.พ. 2025
Neil
Neil, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
16 ก.พ. 2025
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
16 ก.พ. 2025
As a previous housekeeper and front desk attendant I feel as though I have to leave this review. The front desk staff were very friendly and accommodating. However, I couldn’t wait to check out and hated staying in my room. I’ve never seen a room get left that dirty. There was so much dirt on the bathroom floors I had to put towels down to walk on. I didn’t even trust the towels since I found a stain on one. The shower curtain had a big black mark on it and there was hair on the toilet and bedsheets. After showering I got into bed and it smelled like body sweat… It quickly clicked that I just showered and the smell couldn’t be my own… Safety was also an issue. Since this hotel has a pool that is appealing to families and children you’d think there would be locks on doors to the outside. Anyone could enter and leave because the only door that locked was the hotel door. I’m disappointed because the building is large and nice but not taken care of. I hope the staff see the potential and start taking care of the rooms and building. As a previous hotel employee I try to be as forgiving as possible because I know housekeeping is incredibly difficult. At this point, I think they just made the bed with the same bedsheets as the previous guest and left. I was grateful to have packed multiple blankets that I could lay on the pillows and use throughout my stay. I couldn’t cancel my trip because there was a fee and I did not have the funds to cancel and find a new hotel.
Sarah
Sarah, ทริป 3 คืน
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8/10 ดีมาก
16 ก.พ. 2025
Tiffany
Tiffany, ทริป 1 คืน
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2/10 แย่
12 ก.พ. 2025
I travel a lot for work and have for about 9years. This experience I would have to say is easily in the top 5 worst. The hotel has a lot of potential but it doesnt seem like there is enough attention or care. Check in went, OK. I got to my very dimly lit hall and it smelled completely of marijuana. Got into my room, had to unplug the fridge as it was so loud I would not have been able to sleep. TV would not work and the room was disgusting. It didnt look like it had been vaccuumed in months, bathroom cabinets had dirt and grime all over them, same with the bathroom door. All surfaces were gross something splattered on the night stand as well as the dresser. All of this and I could go on. Only positives were great water pressure and hot water to clean myself off after this stay. The other was they had no reservation returning my money after seeing the photos.
Cody
Cody, ทริปธุรกิจ 1 คืน
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6/10 ดี
10 ก.พ. 2025
Check in process was horrid the employee just was not able to do her job in a timely matter I honestly m suprised we even got checked in that day !
Tonya
Tonya, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
8 ก.พ. 2025
Inexpensive but not well maintained
Old hotel. Used to be a Holiday Inn. Run down and not updated. Uncomfortable beds. TV did not work. Frig made loud obnoxious noises. On the plus side it's an economical place to stay with kids and there's a huge family waterpark.
Thomas
Thomas, ทริปธุรกิจ 1 คืน
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4/10 พอใช้
2 ก.พ. 2025
Disappointed...
Poor breakfast....! Juice did not work; no lids for coffee; but they did have apples.!
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ทริป 1 คืน
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8/10 ดีมาก
22 ม.ค. 2025
My room was dirty, it wasn't never vaccumed before we went in, no real continental breakfast till sunday the day we left.
Peggy
Peggy, ทริปกับเพื่อน 3 คืน
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10/10 ไร้ที่ติ
21 ม.ค. 2025
Ashley
Ashley, ทริป 2 คืน
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10/10 ไร้ที่ติ
19 ม.ค. 2025
I wish I could remember the ladies name that helped me but she was so nice & gave lots of information. Loved the property