2/10
The worst stat I’ve ever had! From the start we were disappointed in the room. The beach view was completely blocked by overgrown palm trees flowing onto the balcony.
Then there was no curtain hanging on the window facing the balcony and the window in the front room right by the front public balcony and stairwell was 8 inches too short showing right into our bedroom!
Then we realized our toilet didn’t flush. We reported this to the staff I was told management would contact me and possibly switch our room. That never happened, and we were given a plunger for the toilet which did no good. Eventually the smell filled the whole room. I let the front desk know the toilet was getting worse and voiced my complaints many times but nothing was ever done. We also realized that we had no pots n pans in the room so the stove and half the food we brought with us was useless! The room was just dingy and run down. The lamps were crooked one literally just had a lamp shade balanced on top of the light bulb. The refrigerator was off balance and shook like it was gonna tip every time we opened it. The plates and silverware were all dirty like they had only been rinsed off and put back in the cabinet. Half the kitchen cabinets didn’t even open. The pool area was dirty and run down, the pool grates on the deck were all busted some completely popped out being a serious health hazard. The pool is open so anyone off the streets can just walk right in and it was clear that was happening. Worst Ever
Carissa
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