6/10 ดี
27 เม.ย. 2025
Our room was awesome. Got a text when we arrived saying if we needed anything to text. I did send a text and never got a response. The lobby smelled like cigarettes throughout the stay. I came to realize the front desk clerk was stepping outside to smoke because twice I came to the desk and no one was there. Once she was outside smoking and once no one was to he found. I also called up once with no response. My card was declined at the pool due to fraud alert on my card. I was called arou d 8:30pm and asked to come to the front to cover the charge. They would accept cash or Apple Pay making it quite the frustrating evening trying to find $10 to cover the cost before they closed the “till”. When I came back with a family members card I started talking just to lighten the mood and the front desk clerk was very rude, completely ignored me and just stood there without direction when the card was approved and I was all set. I asked if I was good to go and she said yes. Very weird! The lady who cleaned the rooms was very nice, our room was nice, but the front desk clerk and pool bartender were not friendly or welcoming
Christina C
Christina C, ทริปกับครอบครัว 2 คืน
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