The staff is the highlight of this place. The were all very nice. I have NEVER left a reservation and travel frequently for both business and personal reasons.
1. The name is misleading and almost the Identical as a GOOD quality hotel that is basically across the street.
2. I had a room with 2 queen beds. They came with 3 small pillows, not 4 standard size pillows
3. The beds are in such bad shape all 3 people in the room woke up with body pain, I could barely walk for part of the day.
4. The key card to get in the room often took 10 attempts to actually get the reader to work
5. The showerhead was almost completely plugged, and I had to use a washcloth to scrub enough minerals off the head to get more than just a few streams of water.
6. Changing the settings on the showerhead was worse, the strong one only had 3 yes 3 streams of water flowing.
7. My 20yo daughter would not even attempt to shower due to condition.
8. The faucet for the sink was not tight and moved all around when trying to turn the water on and off.
9. The "Breakfast" consisted of old cereal, hand packaged yogurt the hotel clearly hand scooped into containers with lids. They also had waffles, but I would not feed my dog a waffle from this machine. And some pathetic apples.
Expedia did their best to try and get a refund, but the hotel denied it. I ended up renting another room and walked away from the $200 for this room. Ended up in another place at over 400/night