This place was a nightmare, soon as we walked in the room there were german cockroaches, not waterbugs cockroaches. Ceiling had water stains, bad stains and cigarette burns on the comforters on the bed, there was a stool that had stains on it. mold in the bathroom, no toilet paper holder and almost no toilet paper, toilet seat lid was gone, stains all over the wall. We showed up later that evening or we would have left. We get home and I see there is a extra charge on my card now also, they charged us a no show fee of $60. We are working with hotels.com to get this resolved but it isn't worth the hassle. Stay far away from this facility and choose another option.
Ronald
Ronald, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
4 ต.ค. 2024
Room was filthy and I couldn’t even stay there.
Marcus
Marcus, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
2 ต.ค. 2024
When we got to the room there were no towels, no soap, no toilet paper. We had requested a smoking room and it smelled like there had been a pot party in the room. Carpet had not been vacuumed.
Carl
Carl, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
30 ก.ย. 2024
Roaches everywhere the whole place is dirty. The y don’t have coffee. Would definitely NOT recommend!
Chris
Chris, ทริปกับเพื่อน 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
30 ก.ย. 2024
It was quite, the staff i did interact with were nice and accommodating. Needs a lot of updates and repairs though.
Nichol
Nichol, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 ก.ย. 2024
mission for
mission for, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
30 ส.ค. 2024
Furniture has mold on it. Dead and live roaches in the room. Mold on the ceiling and around bathroom door
Angelite
Angelite, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
19 ส.ค. 2024
have been a customer at this location for many business/leisure trips. This stay was horrible. When we checked into the location, I had to sanitize and clean the room because its never at standard. This time was worse. Myself and other customers checked in and there was blood all over the mattress cover and sheets. I requested new linen and changed the bedding order to meet sanitary standard. The next day there was a roach infestation. Per my request the room was sprayed but that made them worse. I checked out and requested a partial refund but it was denied. I am all for supporting smaller businesses but this location definitely needs to better.
Deanna
Deanna, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
13 ส.ค. 2024
This place is very bad they have poor service an also there are roaches an no clean rooms nothing about this place is well there’s no food at all I went to check in an the lady up front was very disrespectful
Laquicha
Laquicha, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
5 ส.ค. 2024
Cockroach infested
The room actually was fine. Except it was cockroach infested. Absolutely cockroaches everywhere.
Kerry
Kerry, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
4 ส.ค. 2024
Bad bad bad bad for business. No bueno!
This place was infested with roaches. The moment i walked in the front door they began scattering up the walls. The bathroom was the worst place. I found pieces of weed and blunts on the floor. Burn markings in the sheets and blankets. Also pieces of food by the microwave and refrigerator. The microwave had roaches crawling out from underneath of it when i opened the door of it. any amount is too much for this room that was unclean with a major roach infestation.
Kimberly
Kimberly, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
26 ก.ค. 2024
Bad bad bad bad for business. No bueno!
This place was infested with roaches. The moment i walked in the front door they began scattering up the walls. The bathroom was the worst place. I found pieces of weed and blunts on the floor. Burn markings in the sheets and blankets. Also pieces of food by the microwave and refrigerator. The microwave had roaches crawling out from underneath of it when i opened the door of it. 70 dollars was too much for this room that was unclean with a major roach infestation.
Kimberly
Kimberly, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
24 ก.ค. 2024
Room had roaches other room had black bugs on floor
Quincy
Quincy, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
15 ก.ค. 2024
Awful experience. No blankets just 2 sheets and realized after showering there were no towels. Would not recommend this to anyone
Anthony
Anthony, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Orbitz ที่ตรวจสอบแล้ว
2/10 แย่
15 ก.ค. 2024
Laquicha
Laquicha, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
30 มิ.ย. 2024
Room needed refreshing, but had been cleaned, clean sheets, no bugs, a/c worked, water was hot, mattress was good, pillows were good, tv had channels, refrigerator & microwave in room. Desk attendant was nice.
John
John, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
8 มิ.ย. 2024
There were cigarette burns in the comforter. The towel rack in the bathroom was detached from the Wall. The toilet seat cover was off the toilet There was no hot water. In the kitchen area as well as the main room, the light switches did not work In the kitchen area, the switches and outlets were uncovered, and there was an extension cord over the stove.
If I done more research, I would never stay there