Quality Inn Chicopee - Springfield

2.5 star property
Chicopee hotel in shopping district

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Premium bedding, desk, iron/ironing board, rollaway beds
Interior
Lobby
Exterior

Reviews

6.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Indian Motorcycle Museum - 7 min drive
  • Baystate Medical Center - 10 min drive
  • MassMutual Center - 10 min drive
  • MGM Springfield - 10 min drive
  • Naismith Memorial Basketball Hall of Fame - 11 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 23 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 37 min drive
  • Logan International Airport (BOS) - 97 min drive
  • Holyoke Station - 15 min drive
  • Springfield Union Station - 16 min drive
  • Windsor Locks Station - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Quality Inn Chicopee - Springfield

When you stay at Quality Inn Chicopee - Springfield, you'll be within a 15-minute drive of MGM Springfield. Free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 10:00 AM.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • ATM/banking

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • No lift (single-level property)
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0008350610
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Does Quality Inn Chicopee - Springfield offer free cancellation for a full refund?
Yes, Quality Inn Chicopee - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Chicopee - Springfield?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Chicopee - Springfield?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Chicopee - Springfield?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Quality Inn Chicopee - Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (10-min drive) is nearby.
What's the area around Quality Inn Chicopee - Springfield like?
Quality Inn Chicopee - Springfield is a short 19-minute walk from Chicopee Falls Dam and 20 minutes' walk from Chicopee Memorial State Park.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

Pet friendly, bad smell
We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again.
Jodi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel was not open to the public. They charged me anyways.
Gilbert, 3-night family trip
Verified Expedia guest review

4/10 Fair

Think twice about it
I have used this hotel many times before and just seems to be going downhill.the card entry system still doesn't work for exterior doors 2 years later. I do not think housekeeping knows what a vaccum is.maitence department has no idea how to clean carpets. Housekeeping should be given scrubbing bubbles to use on tubs it doesn't matter what area you stay in the hotel same issue. The biggest draw back was the group in the lobby when I arrived then I found out they are using hotel as housing. The other big iss was when I went up stairs to my room the whole hallway smelled of fish.(cooked)when I got to my room other end of hall I left my door open and open the window to get smell out of hallway.i said something to the front desk they informed me it was a long term tenant. They apologized to me. I said say something tell they to open windows when cooking. I guess it's time to find a new place when in town because it truly seems that the owner of property doesn't care about things. The front desk did all they could for me I said thank you. It's amazing that the price here is only slightly less than other hotels in area with far better amenities.
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

Janet, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Central location but more importantly the staff here is exceptional.
MARK, 1-night trip
Verified Expedia guest review

4/10 Fair

The room had no ventilation and smelled bad, and I was assigned a room without even changing the bed sheets. I was on the first floor and the window screen door was torn and I couldn't even open it for air circulation. The length of the shower handle so tight that even an adult woman could not open the shower by my self without my husband's help. Only good thing kind every staff and Coffee prepared in the lobby.
Kyuhyung, 1-night family trip
Verified Expedia guest review

6/10 Good

Good value for the price
Stephen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lynnette, 2-night trip
Verified Travelocity guest review

2/10 Poor

Staff was pleasant. Building is in need of improvement in every area. Non smoking, but room smelled of smoke. Bed was lumpy looking. Icemaker roared and leaked down the hall. After a local evening event, we chose to make a 2-hour middle-of-the-night drive home rather than stay.
David, 1-night romance trip
Verified Expedia guest review

2/10 Poor

John, 2-night trip
Verified Expedia guest review

6/10 Good

Chicapee
Hotel is old, needs a do-over.
geraldine, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Shady place
Locked doors raises safety questions. Front desk staff was very good. Super friendly. Room smelled of smoke. Pillows were tiny. Stains on sheets. Bathroom was not good. Cracked tiles, dirty floor, stained tub. Definitely not the standard of Quality Inn’s I’ve stayed in before.
Tammy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bed was dirty like it a guess just got out. Hairs everywhere! A dirty cloth on the nightstand of idk what! All exits were proped open all night.
ahmand, 1-night trip
Verified Expedia guest review

4/10 Fair

When I arrived at the property, I sat in the parking lot with my young son and looked around, The building to the left had one window where it looked like someone had a brawl inside. The blinds were all beaten up and looked awful. I had read the reviews and they seemed mixed. I didn't feel safe going into the hotel so we left. I booked into the Tru Hilton a couple of doors down and called the Quality and cancelled my reservation. I am not usually a nervous person staying at hotels as I travel by myself often. This hotel just didn't feel safe to me. It looks as though people might live there instead of it being a hotel only facility.
Randi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Owner needs to look into property
The owner needs to fix outside door locks. Rugs could use a good cleaning/ shampoo. Other than that it was a good place to stay
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place overall
The owner needs to fix the eletronic door entry. This has been a issue for a while.if door is not propped open you can't get back in. You can go to front door but if nobody in lobby and the desk clerk has to go help another guest your stuck outside.
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

N othing the staff is rude wanted to charge me more than I pay for
Emilio, 1-night family trip
Verified Expedia guest review

6/10 Good

Blood
Our room had blood in the bathroom so we had to move rooms after we already unpacked with a one year old
Monica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied stay
It was just a quick night stay was very clean. Everything was intact. The only issue was the toilet was running slow, but I let the front end know so hope they were able to get that resolved.
Bill, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Carpet in room needs to be changed. Tub has porcelain chipped out of it
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Evan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great! Easy! Quick! Excellent!
Magalis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good area i bit outdated room was clean.
Giovanni, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Helpful staff and check in was at ease!
Praseuth, 1-night trip
Verified Expedia guest review

8/10 Very good

The condition of the room and staff friendliness and breakfast choices were fine but the brackets for the shower and tub curtain rod were rusty.
Peter, 1-night trip
Verified Hotels.com guest review