2/10 แย่
27 ก.ย. 2025
Not a place to stay if you have small children
We did not have a good experience. The information provided when booking the room was a two-bedroom suite. I was expecting one door to enter the room and then two bedrooms. It was two rooms with conjoining access. In addition, the balcony door would not close, the nightstand was missing a leg so it would fall over if touched, one entry door was not sealed at the bottom so light was coming in with who knows what else, the areas next to the AC units had not been cleaned in a while and had small places next to them for little hands to get into. It was not safe for children and we ended up leaving after one night. I was able to talk to the staff about my concerns and Hotels.com was able to get my remaining stay refunded. I am greatly appreciative of Hotels.com for helping me get the refund. I will never be staying here again. The parking lot is awful trying to get in and out as well. Just an overall bad experience.
Jordan
Jordan, ทริปกับครอบครัว 6 คืน
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