2/10 แย่
15 ธ.ค. 2025
This was one of the worst hotels I have ever been in. I booked through hotels.com however the reviews and pictures on both the actual hotel website and the 3rd party website made it look decent. On arrival, the hotel sits right on the busy road and on the river. The front lobby was dingy and older seeming. The front desk person was nice. Once to the room, the floor felt dirty, there was ALOT of road traffic noise, and the floor was ice cold but that was all something we could deal with. Then we realized there was mold all over the bathroom ceiling, the water pressure was horrible, the shower leaked onto the floor because the shower curtain kept trying to stick to you. There was then more mold found in the main part of the room and nasty stains on the curtains. There was a weird smell in the room too. This was a health hazard and I was not staying there. The front desk lady then gave us an attitude and said since there was no one working that night to clean the room that they were unable to refund us for the night. She said we could be refunded the rest of the trip but had to contact hotels.com. After several days of back and forth I did get 2 of the 3 nights refunded but had a horrible experience there and would NEVER recommend them to anyone.
Emma
Emma, ทริป 3 คืน
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