4/10
We paid extra for upgraded rooms expecting something a little nicer or more modern, but they looked and felt like standard basic rooms—nothing about them justified the upgrade. On top of that, housekeeping never came to clean our room or even replace the towels during our stay.
The pool was another letdown. It’s supposed to stay open until 11 PM, but our room keys stopped working around 9:30 PM, locking us out. When we asked security, they admitted this “sometimes happens,” but no one made any effort to fix it or help us get back in.
Overall, the experience didn’t meet expectations, and we wouldn’t stay here again or recommend it to others. There are better options in Laughlin for the same price or less.
Kenneth
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