We arrived there very excited to stay in this lovely lodge. When I went inside to the reception area it was sweltering. Over 90 degrees and the people behind the desk were all sweating. I asked what is wrong with the air conditioning? They don’t have any, in fact they had to buy their own little portable fans for behind the desk. I asked if the rooms had air conditioning or fans, or portable fans in them and was informed they do not even though they’ve been asking for them for a long time. We were also informed if you want WiFi you only have it 90 minutes a day and it must be continuous. After that you have to buy it. Great!!! What next? Dinner was a disaster. We asked to try two different wines, they were out of them. We asked for the clams one the one of a few appetizers, they were out of them. Other main courses were out too. I ordered a Caesar salad because they only had a vinaigrette or Caesar salad dressing. It was completely soggy. The pasta dish was overcooked and overdressed with sauce. We ordered lava cake with vanilla ice cream and sauce. They were out of vanilla ice cream. The lava cake should be gooey, but it must’ve been precooked and microwaved. Dry as a bone. Breakfast buffet was a joke, no drinks like juice or coffee included, nor pastries or bread either. Our room registered 81 degrees!! The tv in our room was as grainy a picture as you can possibly imagine. It was overall ridiculous. For nearly $500 a night they should be ashamed of themselves!!!