so, the check in lady doesn't need to be working here - she needs to be at the Marriott. it was that type of 5 star service that's shocking. beyond that, the location seemed nicer than expected, but then i'm brought back down to earth with the meltdown crying children across the hall 5 times during my stay, the sketchy guests yelling outside at 1:45 AM, the room next door having an outdoor voice conversation inside and obvious of how thins the walls were. obviously my experience would have been totally different had the guests simply behaved or i was in a different room or lucked into a better day. that said, the mattress seemed to be memory foam and really comfortable while i was awake, though i'm not sure i slept much better. the hot water ran out on both of my showers and someone thought it was a good idea to vacuum the halls at 8:44 AM. sure i would still stay again, it's a great price in a great centralized location. i think maybe next time i would ask for a floor higher up and hope maybe it is just less empty (quiet)