2/10 แย่
31 พ.ค. 2025
We did NOT stay here.
Specifically said we needed a first floor room. There is no elevator so there was no way my husband could get up the stairs.
Says you need to check in at a diner in the parking lot, but you go to the diner and it says to check in at the hotel. But where? There is no front desk. You have to go through the laundry area to find someone to help you. Then we are told there are no rooms on the first floor available but if wait until housekeeping shows up at some time they can MAYBE find us a first floor room. After 12 hours on the road you want me to wait even longer for something that isn’t even a guarantee?
Praying we can get our money back for this nightmare situation.
Merry
Merry, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว