2/10 แย่
5 ก.ค. 2025
Terrible stay
When we arrived, they had no idea which room they were going to put us in. I had to go with one of the employee to choose the room. The floor appeared to be dusty, the room had nails popping out from the ceiling. When I went into the bathroom, there was mold on the tub, nails popping out of the ceiling, when I twisted the hot water faucet, water was coming out of the handle. The vents looked like they haven't been cleaned in a very long time. No soap was available for washing. Someone had programmed the TV to tape a series of the same program, so every half hour it took physical intervention to change the change back to what we were watching. Over all it was a horrible stay. When I went to check out the next day, I had to leave due to an emergency. The manager was no help at all, told him I had to leave a day early and the only thing he said that it was no problem, but he couldn't do anything about a refund that I would have to go through hotel.com to get it. He also refused to give me a receipt for my deposit and said to get that through hotel.com.
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