4/10 Fair
28 Dec 2024
Damp carpet and sqeaky fan.
We booked a 2 queen room. Upon arrival i was asked if we actually needed 2 beds. I said yes. The lady at the front desk told me that our room was deep cleaned earlier that day, but the carpets should be dry by now (930pm). They werent even close to dry. I asked to change rooms but was told i booked the last 2 queen room available. We couldnt set anything on the floor other than shoes. Had to wear shoes the whole time or would have wet socks. Hvac unit made squeaking noise every time the fan started back up, so we just shut the heat off and lived with the cold. We heard from a few more guests that also had wet carpets. After a long day of driving, coming to a room with damp carpet and noisy hvac left a sour taste to us for this location.
William
William, 1-night family trip
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