Comfort Inn & Suites West Springfield

2.5 star property
Hotel with indoor pool, near Big E

Choose dates to view prices

Cozy up by the fireplace in the lobby at Comfort Inn & Suites, where modern comforts await. Unwind with a refreshing dip in the indoor pool or indulge in some retail therapy at the gift shop. With free WiFi, helpful staff and RV parking available, this hotel has got you covered.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Hot tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
$111 nightly
The total price is $127
Dec 1 - Dec 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Hair dryer
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Hair dryer
Private bathroom
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Hair dryer
Private bathroom
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
Private bathroom
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Sofa bed
Hair dryer
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Hair dryer
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Baystate Medical Center - 2 min drive - 3.5 km
  • Big E - 3 min drive - 3.2 km
  • MGM Springfield - 5 min drive - 7.0 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 7.4 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive
  • Springfield Union Station - 16 min drive
  • Northampton Station - 18 min drive
  • Holyoke Station - 19 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

When you stay at Comfort Inn & Suites West Springfield, you'll be within a 10-minute drive of Big E and MGM Springfield. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, Naismith Memorial Basketball Hall of Fame and Eastern States Exposition are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites West Springfield offer free cancellation for a full refund?

Yes, Comfort Inn & Suites West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Inn & Suites West Springfield?

Yes, there's an indoor pool.

Are pets allowed at Comfort Inn & Suites West Springfield?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Inn & Suites West Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Comfort Inn & Suites West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.

What is there to do at Comfort Inn & Suites West Springfield and nearby?

Comfort Inn & Suites West Springfield has an indoor pool and a hot tub.

What's the area around Comfort Inn & Suites West Springfield like?

Comfort Inn & Suites West Springfield is a short 2-minute walk from Olympia Ice Center and 17 minutes' walk from Connecticut River.

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Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Hot Tub
Clean room
Children
Restaurant
Highways

Reviews

10/10 Exceptional

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Suzanne, 1-night trip

10/10 Exceptional

Great customer service and quiet area with a lot of close restaurants
Charles, 1-night trip

10/10 Exceptional

This was a great stay - the staff are super friendly, clean place, close to shops and restaurants!
Patricia, 1-night trip

10/10 Exceptional

Good for a quick night stay
Brian, 1-night trip

2/10 Poor

Key cards and master wouldn’t work.
Karen, 1-night trip

10/10 Exceptional

Love the stay
Stephanie, 2-night trip

10/10 Exceptional

👍
Reginald, 1-night trip

8/10 Very good

I had a super great stay! Only negative was I called for a late checkout and was told yes then the hotel got mad at me for not knowing it. It was clean the the tv’a worked.
Heather, 1-night trip

10/10 Exceptional

It was lovely and short.
Elizabeth, 1-night trip

10/10 Exceptional

Was great coo great thanks
Victor, 2-night trip

6/10 Good

Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Diane, 3-night trip

8/10 Very good

Stay was good
John, 2-night trip

10/10 Exceptional

Lenard Skynard Trip

It Was very pleasant stay. The breakfast could have been better but not very bad for free breakfast
scott, 1-night trip

6/10 Good

Average property. Pretty clean but when went to take a shower there was a problem with the shower. It was spraying out into the floor from a faulty pipe
paula, 2-night trip

4/10 Fair

Not The Greatest Stay

There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney, 1-night trip

10/10 Exceptional

Nearby restaurants vary quite
Jeffrey, 1-night trip

10/10 Exceptional

Belle place
Sylvain, 1-night trip

10/10 Exceptional

Comfortable beds! Convenient location. The hot tub was hot and large. Only downside was a shower in need of repair, and cleaner water in the pool.
Alaina, 1-night trip

6/10 Good

I liked how close it was to six flags, but the room was not very clean and had a funky smell.
Michael, 2-night trip

10/10 Exceptional

This was hidden away in an industrial park. with that it was nice and quiet.
Jordan, 1-night trip

8/10 Very good

Just needs updating
Rebecca, 1-night trip

10/10 Exceptional

Great
Carlos, 2-night trip

4/10 Fair

Water mold or something in the air

Every room smells like water mold the pool was disgusting everything else was good ,it was clean,workers were great breakfast was ok
ohmar, 1-night trip

6/10 Good

I didn’t love a few cleanliness aspects of the room/pool but as a mom with her kiddos I’d say it was a great environment. Better structure around the waffle maker would be cool. I couldn’t leave my 4 & 6 yr old at a table alone with that many people bustling about. We waited well over an hour for a darn waffle.
Danielle, 3-night trip

8/10 Very good

Unacceptable: Room 222

Did not work in Room 222 in West Springfield, MA: TV remote, room phone, wall light between beds. Unacceptable! Pool & hot tub are exceptional! Personnel strength exceptional. Will see how breakfast is in the morning…
Deborah, 1-night trip