Check-in took forever. New girl who started was nice but very frazzled. Hotel management did not keep copying paper stocked so she couldn't do her job sufficiently (not her fault). Heard someone say something about the water. A few hours later there was no hot water for a shower. Front desk said it was the cities fault. I inquired why we weren't informed there was a problem when we arrived. They said sorry but it wasn't their fault. I asked if they would be compensating us or reimbursing us for the inconvenience and currently no response to that question. I will be contacting corporate myself. As far as I know the city may provide the water but the hotel should have the adequate systems in place to heat the water. Out of the 3 or 4 other times we've stayed here this stay was not acceptable under any standards of hospitality.
Amy
ทริป 1 คืน
4/10
Computer system old - couldn’t print receipt. Room reserved not available - under construction and got room that was only available. Light in room nonfunctional, toilet seat loose. Wasn’t able to get a printout receipt because they had no paper. Couldn’t find copy license I gave the day before.
Luisa
ทริปธุรกิจ 2 คืน
8/10
Buffy
ทริปกับเพื่อน 1 คืน
10/10
Canyon
ทริปธุรกิจ 1 คืน
8/10
Alex
ทริปกับเพื่อน 1 คืน
2/10
Julie
ทริปกับเพื่อน 1 คืน
6/10
The hotel needs a little TLC! Breakfast in the morning was horrible!
Melissa
ทริปกับครอบครัว 1 คืน
10/10
James
ทริป 1 คืน
2/10
Amanda
ทริป 1 คืน
8/10
We asked for a blanket but they didn’t have any.
Lori
ทริปธุรกิจ 1 คืน
4/10
No shower head. Water came out everywhere. Water was brown and never cleared. Profanity written on headboard in permanent marker. Had not even been tried to clean off
Elaine
ทริปกับครอบครัว 1 คืน
10/10
Good staff
Dawn
ทริป 1 คืน
10/10
Douglas
ทริป 1 คืน
4/10
The hotel was dirty, smelly, not very kind front desk attendants.
Amanda
ทริปโรแมนติก 1 คืน
10/10
Corey
ทริป 1 คืน
2/10
Property is old and run down. Room painting and caulking cracked; bathroom had 1/2 of towel rod hanger bracket, but no rod; caulking on floors very dirty, visible dirt on floors, pubic hair on toilet. In room heater had visible sticky stains. While checking bed for signs of bed bugs (too tired to move the first night but moved to another hotel after the first night) I found what appears to be a make shift crack pipe between the mattress and box springs. There were no hangars in the closet, but front desk staff provided me with three to use. One outlet didn't work. Phone on desk with no ring tone. Breakfast sparse but adequate and they did have a waffle maker. Had clean sheets and towels. A jarrring experience. I would not recommend.
WILLIAM
ทริป 2 คืน
2/10
Michael
ทริปกับครอบครัว 1 คืน
2/10
Terrible - drove 16 hours for a funeral & upon arrival the rooms and environment were horrible & nasty!!!
Stephanie
ทริป 4 คืน
4/10
Very outdated, smells, dirty old carpeting, bad breakfast.