Check in on the website was 3 pm , arrived at 340 , lady at front desk said housekeeping was still in progress with the room , hopefully about 20 minutes , which was fine . Came back 20 minutes later - at 4 pm , was told that the check in time there was really 4 o'clock , but the room should be just another 10 minutes , waited in the lobby another 20 minutes , counted 5 people checking in that got their rooms. I would have been ok with housekeeping is still on it , but straight up lying to my face about check in time was just frikn ridiculous.