6/10 ดี
4 เม.ย. 2025
The room was not as pictured on the site.. no arm chair when we asked the front desk they said they never had armchairs. When we showed them the picture on the site they said maybe three years ago. We then tried to cancel the second night and had to go through Hotels.com. They were great, but couldn't get a good response from the hotel staff. We were told by the hotel that we could check out early and they would refund the 2nd night. When we got to the room again, a chair had magically appeared. The hotel location and facilities are great. They were renovating the second floor, but took steps to not inconvenience anyone. The only issue was the front desk lying to us.
Judi
Judi, ทริป 2 คืน
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