4/10
The property was undergoing some construction & contacted me the day before to let me know. I figured it couldnt be that bad. I checked in, all was fine.....until 8am the next morning when i was awoke to the sound of a jack hammer sounding like it was going to break thru my ceiling. They were apparently remodeling the 3rd & 4th floor & i was lucky enough to be in the room on the 2nd floor right under the room where they were jack hammering the tile in the bathroom. Needless to say it was a rude awakening. The hotel made it right for me, but my family who was due to arrive later that day & stay for the next 3 nights were contacted & informed they could no longer accommodate them & helped make other arrangements. The staff was very helpful, but the situation was just frustrating.
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