So far they haven't returned the deposit made at check-in
Ricardo
ทริปกับครอบครัว 2 คืน
8/10
Hotel and staff were great, 1st night fire alarm went off due to someone smoking marijuana in the elevator. Fire department responded and hotel was evacuated at 1:15AM.
Mark
ทริปธุรกิจ 1 คืน
10/10
Patricia
ทริปกับครอบครัว 3 คืน
10/10
Marcos
ทริปกับครอบครัว 3 คืน
8/10
Great hotel, clean, updates rooms, nice lobby and pool area. Only issue was someone smoking in their room set off smoke detectors at 1AM, hotel evacuated and fire department investigated alarm. Was not hotels fault and they did take 20% off our stay.
Mark
ทริปธุรกิจ 2 คืน
8/10
The staff is very friendly and accommodating. The actual hotel is a little dated but comfortable and so convenient to great restaurants and good shopping.
Catherine
ทริปกับเพื่อน 2 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
10/10
Ariadne
ทริป 2 คืน
10/10
The best front desk, very nice and easy to work with and very professional
Jack
ทริปธุรกิจ 1 คืน
10/10
Simone
ทริป 2 คืน
10/10
Johnny
ทริป 1 คืน
10/10
Jack
ทริปธุรกิจ 1 คืน
10/10
michael
ทริปธุรกิจ 4 คืน
10/10
Joyce
ทริป 1 คืน
10/10
Kristina
ทริป 2 คืน
8/10
Sarah
ทริป 3 คืน
6/10
Jose
ทริป 1 คืน
6/10
Rating is 3 out of 5, my two-night stay at the Sonesta Boca Raton was okay but unremarkable. The hotel feels a bit dated and could use some maintenance. I also encountered a few bugs in the room, which was disappointing. That said, the front desk staff I interacted with were very friendly and helpful, which was a highlight of the experience.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
6/10
Hotel location was very close to our event. Check in was a bit disappointing. Prior to arriving I did request an early check in and was told only if available. When we arrived I asked the young lady if the room was available and was told no but that they would call me once it became available. A few hours went by as we waited around and noticed others checking in so we decided to ask and was then told by the young man that they had plenty of rooms?? Fine, we checked in and was given the wrong type of room so called the front desk and was told to come back down to change rooms. The final room was fine and in better location, so that was resolved.
The pool filter was not working properly, we also notified the front desk and they did attempt to clean it with the pool robot, that did improve the condition for the afternoon. Overall the hotel was clean but the hallways are dark and the carpets could use some updating.
ผู้เข้าพักจริง
ทริป 5 คืน
10/10
We booked this hotel after our current reservation at another hotel was a disaster and had to be cancelled. Luckily, the Sonesta had a room available and we had stayed there before. Very friendly staff made all the difference in turning our frowns upside down!
Eric
ทริปกับครอบครัว 3 คืน
6/10
The hotel was nice for business. Pool and hot tub great. It was under construction and they didn’t tell me so the gym was closed.
Andrew
ทริปธุรกิจ 2 คืน
6/10
Jansen
ทริป 1 คืน
10/10
Jamarria
ทริป 1 คืน
10/10
We enjoyed our stay. Good location, very clean and comfortable.