The lobby and front entrance are 5 stars; however, the bathtub in room 304 is chipped and the pipes make a very loud noice upon flushing. Gym treadmills need to be replaced or maintained as at least two are loud. Staff was great and would definitely visit again for a business trip.
Calvin
ทริปธุรกิจ 1 คืน
8/10
Great bed, water bottle filler. Would return.
Colin
ทริปกับเพื่อน 1 คืน
8/10
I still haven’t got the receipt I asked for at check out when they said it had to be emailed not printed?
Shower curtain was too short and water leaked all over the bathroom
Kathy
ทริปกับครอบครัว 1 คืน
10/10
Very nice recepionist and breakfast person. Hotel itself need some TLC...
Jorgen
ทริป 1 คืน
10/10
YVANA
ทริป 2 คืน
6/10
ANDRES
ทริป 1 คืน
8/10
Thomas
ทริป 1 คืน
8/10
Convenient downtown location, secure parking garage was great especially for the location
Hendrik
ทริป 1 คืน
10/10
one elevator wasn’t working, it was very dirty under the beds.
Tricia
ทริป 1 คืน
10/10
I thoroughly enjoyed my stay! I found the area to be convenient and easy to navigate. You are close enough to be able to walk to a few restaurants and coffee shops. I also liked that the Nexus Center and Adirondack Bank Center were very close by and only a 10 minute walk away. My only complaint is the parking situation and how it is $10 per day to park in a parking garage. However the gate to the parking garage is consistently open so you might not even have to pay!
Overall a great stay and I will be recommending this hotel to anyone I know that stays in Utica.
Cassandra
ทริปโรแมนติก 2 คืน
10/10
The staff are really friendly and the room was clean. The staircase was a little dirty. But overall a nice place.
Linda
ทริป 1 คืน
10/10
Julia
ทริป 1 คืน
10/10
Matviy
ทริป 1 คืน
10/10
Sarah
ทริป 1 คืน
10/10
Jose
ทริป 1 คืน
10/10
Clean
Talissa
ทริป 1 คืน
10/10
Great place to stay for a hockey tournament.
Christopher
ทริป 1 คืน
10/10
Good
Dinarldo
ทริป 1 คืน
10/10
Josephine
ทริป 3 คืน
8/10
Busy night, everyone at the bar was getting quick service by the ladies
Joanne
ทริปโรแมนติก 1 คืน
8/10
Love the warm pool plus this is a great place to stay for the New Years Eve celebration.
Retonya
ทริปกับครอบครัว 1 คืน
8/10
Reginald
ทริป 1 คืน
8/10
Jenny
ทริป 1 คืน
10/10
My only critique is the heating inside the hotel, the bad wifi, and no tv service. The hotel was very cold, I even asked the staff if this was normal and was told yes. I had NO wifi and tv service. I tried to connect multiple times to wifi guest with no success. I tried to watch regular tv and i got nothing. I ended up using the Pluto tv app. OTHER than this minor inconveniences, the staff is Awesome, the bar is good, pool was heated which was good, everything is clean and organize. I will come back again in January.