Listing on Hotels.com gave impression that there would be two beds plus a couch as places to sleep. I made the reservation on that basis for myself and my two adult children.
On arrival, I discovered that there were two beds, but no room had a couch, nor were there any rollaways or cots there. Under our actual circumstances, the lack of the separate third bed proved to be a serious hindrance to any enjoyment of the room. The front desk was as helpful as they could be under the circumstances, but the hotels.com description of the hotel's rooms misled me. I do not wish to repeat that experience again.
Philip
Philip, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
6 ก.ย. 2025
They were doing construction
Jessica
Jessica, ทริป 1 คืน
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6/10 ดี
5 ก.ย. 2025
Michelle
Michelle, ทริป 2 คืน
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8/10 ดีมาก
2 ก.ย. 2025
Renovating so no pool but pleasant stay
Shuttle service was there quickly but we arrived/left at odd times. They are about 10 minutes from the airport. There is a closer Courtyard but I imagine it costs more. We could walk to either Longhorn Steakhouse or Bob Evan’s Diner as there were just across the street from the hotel. It is an older property and needs new carpet but they are currently doing renovations so that should be changed soon. They were renovating the pool too so we didn’t have use of it. The bed and pillows were comfortable and it had a very nice shower and bathroom.
KARNA
KARNA, ทริป 1 คืน
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10/10 ไร้ที่ติ
2 ก.ย. 2025
Rex
Rex, ทริป 2 คืน
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4/10 พอใช้
27 ส.ค. 2025
I would never go back.
This place was built in the style of hotels in the 50s. It's currently being remodeled, to the extent that halls are filled with drywall debris and have an extension cord running across it. There is very little signage so it is hard to find your way around. There are two elevators. If you pick the wrong one you cannot get to all the rooms on the other end of the floor. I went downstairs before 9:00 and all the food was gone. No free coffee. The room was fine.
Walter
Walter, ทริป 1 คืน
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10/10 ไร้ที่ติ
20 มิ.ย. 2025
Najeeb
Najeeb, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
12 มิ.ย. 2025
The room we were given was clean
The food at the bistro was pretty good but expensive. We ordered breakfast there.
The front desk agent gave us no information and was eating while she was checking us in.
The property was under renovations and we were not made aware of it until we got there and saw it.
We were not informed by the desk the areas that were being worked on or that the pool was closed due to the renovations.
JM
JM, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
9 มิ.ย. 2025
Colin
Colin, ทริป 1 คืน
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10/10 ไร้ที่ติ
8 มิ.ย. 2025
As expected
philissa
philissa, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
7 มิ.ย. 2025
Rafael
Rafael, ทริป 1 คืน
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10/10 ไร้ที่ติ
5 มิ.ย. 2025
William
William, ทริป 1 คืน
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10/10 ไร้ที่ติ
3 มิ.ย. 2025
Joseph
Joseph, ทริป 1 คืน
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2/10 แย่
1 มิ.ย. 2025
They rude as hell so I cancel it and they said they not gonna refund my money so yeah they robbed me
Antonio
Antonio, ทริป 3 คืน
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4/10 พอใช้
31 พ.ค. 2025
Hotel being renovated. Not mentioned at booking. Very noisy air conditioning kept me awake. Poor breakfast not made clear at booking that it was extra cost.
Charles
Charles, ทริปกับครอบครัว 1 คืน
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2/10 แย่
30 พ.ค. 2025
Construction of the property was challenging and has a role in my rating. The biggest issue is that the property advertises 24hr hotel airport shuttle but you have to call to request it. We waited 45mins and called twice and a shuttle never arrived so we had to pay for an uber. The room had an awful smell but it was already midnight after a long day of travel so I dealt with it.
Shaniqua
Shaniqua, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
30 พ.ค. 2025
Alexander
Alexander, ทริป 1 คืน
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10/10 ไร้ที่ติ
28 พ.ค. 2025
Najeeb
Najeeb, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
26 พ.ค. 2025
It was quiet, clean and just what we needed to get ready for a concert and stay the night after. There was a sliding glass door that goes outside which was nice. The only thing I would've changed was there wasnt a fridge or microwave to heat up leftover take out later after the concert. Lighting wasn't great where the sink and mirror are if you need to apply makeup just bring a mirror. Just so guests know they're currently (May 2025) doing renovations but it didn't effect our stay at all on a Sat night. Im not sure what the week is like though.
Dana
Dana, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
25 พ.ค. 2025
Brandon
Brandon, ทริป 1 คืน
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4/10 พอใช้
4 พ.ค. 2025
Staff was not helpful at all. After check in did not direct me to which elevator to use to reach my 2nd floor room. The first one I took it opened to a floor full of televisions and construction materials. I did not get off and went back to the front desk and ask why they did not direct me to the correct elevator. "Oh, sorry" was the only response. This was a young lady that checked me in so I am sure you can identify her. She is not an asset to your team.
James
James, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
21 เม.ย. 2025
This was my 1st stay at this location. I stay at a Marriott annually for a conference in NC. I loved the actual "courtyard", and every room having an outdoor patio area. The staff was awesome, a.m. & p.m. staff. The breakfast options were tasty and there were healthy options. All asks were granted. There is construction and renovation going on at the facility which affected the access entry points. Also since housekeeping is only every other day, things got a little icky. I specifically asked for a room wuth a bathtub but I couldn't enjoy it because it was dirty upon access. Thats really the only negative thing I have to say about my stay.
Tara
Tara, ทริปโรแมนติก 2 คืน
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10/10 ไร้ที่ติ
18 เม.ย. 2025
Very comfortable bed, easy to find, quick very nice place
Tetiana
Tetiana, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
17 เม.ย. 2025
We had a terrible stay at this hotel.
my friends and I get there get there late and the front desk tells us that they don’t have our rooms because we “booked third party and now they’re fully booked.
After some panicking, the front desk calls us back over saying that our rooms magically showed up.
Note that we booked two suites with a king bed and double sofa. For 11 girls this was already going to be a tight squeeze but we were ready to make it work. However we get to the rooms and they’re regular rooms with two double beds which is significantly harder to fit six girls on.
We make it work for the night because it’s late but a lot of the girls are uncomfortable and not able to sleep.
The next day we ask to switch rooms. They tell us they can’t because they’re fully booked again. I ask that if any rooms open up that they give me a call. This was around 9:30 am.
We then drive into the city — a 40 minute drive. And stay there for the day. Around 2 pm I give them a call again and ask if any rooms open up and they said no. I expressed that I was very annoyed with the situation.
They call me again saying they have rooms. Great, but we’re going to be in the city until later. Is that a problem? They tell me no.
A couple of hours later they call saying we need to be there in 15 minutes or we forfeit the rooms. I was shocked. If I had known there was a time limit I would have made an effort to get there but now we’re >40 minutes away. I ask for an hour and they say no.
Terrible.