The common area was filthy, the common area carpeting had chemical stains all over, the common area toilet was filthy, there was food left on the floor in the room, the bathroom knob was falling off, we had to defrost the freezer in the room in order to use it, though a hot tub was advertised it was not functioning, the check in clerk was preoccupied with her phone, we made reservations for four people and there were only two towels. We had four night’s reservation but checked out after one night and the clerk would only give credit for two. I told him I would challenge that but he said it was their policy. He tried to contact the manager and it only went to voicemail. He told me the manger would contact me between 10-11 that morning. Never heard from him.