Ok, so let’s start with the good things. The front desk is ABSOLUTELY lovely. Michelle and all the other ladies, are very accommodating and nice. So -are the cleaning and the valet staff. The place is somewhat comfortable, and has great potential, but there is sand everywhere and in the rooms. Please take this as an honest feedback and not a bad review.
1. There are not enough umbrellas and tables by the pool, while their prices on drinks are very high. Also the bars by the pools only have water and are not real tiki bars. So basically, if you order drinks they bring it from the hotel. Which is fine I guess.
2. The little stream in front of the pool is dirty and the water is stale.
3. There are no ice machines on the floors and even if you had the machines, the little ice bucket is
4. No one is tending to the beach area. You have to literally pick your own umbrella and put it in the ground yourself, etc. Let alone that there are no towels until like 10am in the morning.
5. There are no do not disturb signs in the rooms
6. They allow guests from the outside to use the pool. Basically they pay for passes. I think this should be disclosed, as the pool only has 3 umbrellas (yes, that’s right, only 3!!) plus some people may have an issue with it.
7. The manager is rude and never greets any guests. We passed by him multiple times during our stay and instead of being welcoming, he gave us a funny look.
Sorry - we shall not return but we wish you the best of luck!
Daniela
ทริป 4 คืน
8/10
Rosalie
ทริปกับครอบครัว 1 คืน
6/10
Ayala
ทริป 3 คืน
10/10
Heather
ทริป 4 คืน
10/10
The front desk, servers and bar staff were so helpful and friendly!
Ann
ทริปโรแมนติก 2 คืน
10/10
It was very relaxing and will definitely be back.
Michael
ทริป 1 คืน
10/10
Beautiful, right on the beach
Catherine
ทริปกับครอบครัว 3 คืน
2/10
Britaney
ทริปธุรกิจ 1 คืน
2/10
Room smelled so bad. Water leaking from toilet above into my bathroom, couldn’t use it! Water on the desk ruined my passports and my bag. Water all over the floor. Still they had no remorse charges for the stay parking and resort fee.
Nardina
ทริป 2 คืน
4/10
Lousy coffee pot in room. Clock in room did not work properly. Sink clogged all week with multiple repairs
darryl
ทริป 5 คืน
8/10
Danny
ทริป 2 คืน
6/10
Property was fine but the cleanliness was not good. I had old pizza crust and sand in my room upon check in
Timothy
ทริป 2 คืน
8/10
Jolene Bucher
ทริป 3 คืน
10/10
loved the vibe and friendly staff
Annastacia
ทริปโรแมนติก 2 คืน
2/10
This property is in dire need of renovations. The rooms are dark (lighting is minimal) the electrical outlets (for plugging in appliances and electronics) are few & far between. There are 2 elevators which only work periodically (we had to use the service elevator to leave the property with our luggage)
LISA
ทริป 7 คืน
10/10
The staff today was exceptional!
Rita
ทริปธุรกิจ 1 คืน
6/10
Justine
ทริป 2 คืน
10/10
We love everything about the Tideline Hotel and happy to be back again.