2/10 แย่
5 พ.ย. 2025
Room was dirty.. mold in the bathroom, carpet was visibly stained and dirty, The room smelled so bad I had to leave the air conditioner on hi. Online it says pet friendly, when I got there they told me that no pets were allowed, even though I saw other people with their dogs staying there. I paid a 100.00 deposit fee so they would let my dog stay with me. Had to put on my card because if I gave cash they said they would not give me a receipt.Staff started to enter my room with out knocking, said they didn’t know anyone was currently in this room. As I was walking down the hallway towards my room a man walked up to room and tried to open door.. and through the week I was there it was a regular thing, The door privacy lock was broken and the deadbolt lock inside was also broken.. one evening someone started banging on my window.I was terrified. I definitely didn’t feel safe there. There was no housekeeping the entire week I was there.. Had to take out the trash and went to local store to purchase fresh towels and sheets..Theirs were horrible , thin and stained .Purchased air freshener too… Smelled so bad The pool was trashed and non usable The advertised restaurant was closed and boarded up. None of the online pictures were a true description of the place, lobby, rooms, or the outside…everything was dirty. I would have gotten my money back on first day but before I even saw the room they had me sign a contract saying no refunds once you check in .. will Never stay there again
Elizabeth
Elizabeth, ทริปธุรกิจ 6 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
