Quality Inn West Springfield

2.5 star property
Hotel with restaurant, near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Seasonal outdoor pool
Free daily buffet breakfast
Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is ฿2,721
฿3,114 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(80 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 5 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 29 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 33 min drive
  • Springfield Union Station - 13 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

At Quality Inn West Springfield, you'll be within a 10-minute drive of Big E and Eastern States Exposition. Guests can visit the fitness centre for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Dining

Tokyo Asian Cuisine Resta – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 14-minute walk from Olympia Ice Center and 12 minutes' walk from Q Pin 2's. Travellers say that this hotel is in a good location.

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Reviews

Quality Inn West Springfield Reviews

7.0

Good

7.0

Cleanliness

4.0

Location

7.6

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Elevator

Reviews

10/10 Exceptional

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Julie, 1-night trip

6/10 Good

Staff seemed pleasant and accommodating. Bed was comfortable., but the hallways and elevators smelled of pot most of the time and it just had a creepy feel once we passed out of the lobby.
Fran, 3-night trip

10/10 Exceptional

The hotel is very clean. From the lobby to the bathrooms, there is no dirt visible. The furnishings, towels, sheets are not top quality, but are nicer than
Elaine, 2-night trip

10/10 Exceptional

Clean beds, great AC in room, good breakfast, pool was perfect.
Bryan, 3-night trip

8/10 Very good

Good hotel

The room is comfortable and clean. One negative is that the hotel is right next to the highway and the cars driving by are very loud. We can’t get the WiFi on. We are here for one night. The hotel met our needs.
Veronica, 1-night trip

10/10 Exceptional

Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Edward, 1-night trip

8/10 Very good

I would stay at a Quality Inn again

It was convenient to the shops and food. We asked the staff where to eat. The restaurant they suggested was wonderful. On second day our key card didn’t work. They fixed it for us. It was great
Tracy, 2-night trip

10/10 Exceptional

Great staff
Colin, 2-night trip

6/10 Good

Room for improvement

The price was better than other options and the breakfast was decent. We stayed three nights and they never cleaned our room, even though we asked them to, and they said our room was going to be cleaned. The lobby was freezing but our room was hot. The staff are nice and the pool was nice.
3-night trip

10/10 Exceptional

Enjoyed the am breakfast every am. Staff was friendly. The toilet seat was cracked in the bathroom and a maintenance man came right away and replaced it. He was very friendly and concerned about a funeral I had to attend. The room was clean and very neat. Front desk staff was also friendly and courteous. Enjoyed my stay.
Sally, 4-night trip

10/10 Exceptional

I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Maurice, 2-night trip

2/10 Poor

Horrible stay

Shouldn't be listed as itvis Its really not a kids friendly environment I booked 2 weeks in advance and they still put elsewhere from my original room and put me right near the elevator and the noise was all night So me and my wife and 2 kids got no sleep and we checked out a day earlier because of the uncomfortable conditions
David, 2-night trip

10/10 Exceptional

Like it
Tristan, 2-night trip

10/10 Exceptional

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Angela, 1-night trip

6/10 Good

The area wasn’t so great but there were good places to eat around the hotel as well as shops. The hotel is outdated and they did try to keep in clean and got it to be a non smoking hotel the smell of weed was very strong
Dessiree Del Carmen, 6-night trip

10/10 Exceptional

My, stay at quality Inn in Springfield was very good very clean hospitality was great and breakfast. I will be going back and using quality in wherever I go thank you.
Walter, 2-night trip

8/10 Very good

Stay was. Good. Room was. Clean. Glad roof. Was. Fixed in bathroom. !
Neysa, 2-night trip

2/10 Poor

First time ever having to leave hotel room because of safety issues.. had an extreme allergic reaction due to the smell of cats and cat pee everywhere .. the gentleman at the front desk was very nice and said he understood .. trying to receive a refund through insurance
Janine, 1-night trip

4/10 Fair

Didn't like the property due to the fact it wasn't kept up building had chipped paint and the restaurant in France took most of the parking spaces was hard to get a handicap spot
crystal, 1-night trip

10/10 Exceptional

Solid for a night
danielle, 1-night trip

10/10 Exceptional

Very helpful, excellent restaurant right next door! Good breakfast, convenient parking. Highway right nearby so you do hear traffic, but not bad. Room and building relatively basic but nice, rooms clean. We intend to come back!
Alberto, 2-night trip

6/10 Good

Fridge was broken moved me immediately.
Tristan, 1-night trip

6/10 Good

Stinky room
Clarybell, 2-night trip

8/10 Very good

It’s a nice place to stay. Friendly staff, very convenient location with restaurant and gas station nearby.
Changhong, 1-night trip

4/10 Fair

The ironing board was broken aswell as the sliding balcony sliding door. Smelt like weed in the hallways. The shower doors were very load when opening. Hard connecting the xbox to tv and couldn't. Shower wasnt cleaned properly there was a fruit sticker on the floor. Bathrrom door wouldnt clise properly. Over head bed lights, the dimmer didnt work. The mini fridge still had food in it. Theres people from a halfway house staying in the hotel, so that made my wife very uncomfortable.
Andrew, 2-night trip