When we arrived, we thought check in was running smoothly, but had to go back to the lobby 3 times and the room key still would not work. She gave us the master room card, which we had to bring back down. Then we had to leave without keys, and pick up when we returned. We were not the only one, others were having the same issue. The carpet was very nasty. With huge dark stains throughout the room. The bathroom needed updating. Needs to be deep cleaned. The TV was so small needed a pair of binoculars. It was convenient to where we went and if they cleaned the carpet and vacuumed, it would not have been so bad. The bed was very comfortable.