Everyone was super friendly room was nice and clean. I just felt that the carpet and decor looked a little dated
Eldridge
ทริปธุรกิจ 1 คืน
6/10
The front desk staff were all very pleasant.
The lobby of the hotel was hot and humid. The interior was not updated, so it has a dingy feel. Carpet brown, yellow lighting and weird smell.
We had a standard king room. Turned the ac on when we went in and had it at 64 the entire time but it felt 70. There was a metal water bottle in the freezer and ice packs which tells me the cleaning staff didn't open it to check. The bedspread had a dark questionable stain on it. When I got in the shower, there was hair on the wall. The showerhead would not give you a decent option as it should have been replaced. The microwave was from the 80s. The toilet's stopper was broken as well so unless you manually moved the stopper, the water would run continuously. At check out I did mention the toilet and maintenance is going to fix it.
The pool area was nice and they do have coffee 24/7 which is great! Also only provided 2 washcloths for 2 people- I don't think I'm the only one who likes to use a separate wash cloth for my face and my body. It wasn't the best stay by far. We could have complained or asked for another room but it was one night and not worth the energy. Plus, there was a good chance of another room not being available.
Maranda
ทริป 1 คืน
10/10
Came to the area to visit family, the hotel was clean comfortable. The breakfast was very good and the staff when we checked in late at night was very polite. Thank you.
James
ทริปกับครอบครัว 2 คืน
6/10
Jaydon
ทริป 1 คืน
10/10
Jackie M
ทริป 1 คืน
6/10
We were in town for a tounement. When we arrived we were told that our reservation had been cancelled. They did not know how or why, but they had the same room available but for a higher cost. We booked through a link that was sent to us by a friend who was also booking. They did not loose my friends reservation but several other families that were there for the tournament had the same thing happen to them. I think they need to fix the booking issues, paying more when you book early to get a better rate really was disappointing. Other then that the place was nice and staff were great.
Joel
ทริปกับครอบครัว 2 คืน
8/10
lights in the bathroom went out
Linda
ทริปโรแมนติก 1 คืน
6/10
Kris
ทริป 2 คืน
8/10
Nicole
ทริปกับครอบครัว 2 คืน
8/10
The property was nice just needs to be update that’s all modernized
Ronita
ทริปกับครอบครัว 2 คืน
4/10
Jessica
ทริป 2 คืน
2/10
When I got to my room there was an open bar of soap in the tub! When I asked for them to clean it I was told that the cleaning staff went home for the evening. Then I asked could I please be given a sponge to clean the tub I was given a dirty wash rag and a spray bottle. When I called to the front desk to ask for a new shower curtains I was told that she now had to change my room because this is the second incident. So my family and I had to pack everything up return downstairs and then to our new room! My experience was horrible! I will not be returning to this location!
Andrena
ทริปกับครอบครัว 2 คืน
10/10
Michael
ทริป 1 คืน
4/10
Honestly the only good thing about this place was the front desk ladies. I tried calling to ask about my stay and apparently it’s incredibly hard to get ahold of someone unless you’re booking a new stay. There was literally mold in the bathroom and the ceiling could be pushed up. The room was not lit very well and there was a clear gap under the door. The hotel was incredibly outdated. The beds I don’t think are actually queen size beds. They also don’t tell you they put a $200 hold on your card until you get there. The breakfast was pretty decent but the drinks were watered down. Overall, I will never stay ever again.