We were checked in and given a door key, after the process we were told, "The hot water was low", and we were expecting low pressure..THE HOT WATER WAS OFF!!! when we called the front desk for another room location, thinking it was just a room thing. We were told that it would be another $60 a night to move to another room. And still no hot water was available until the next day. we stayed. The next day we called the front desk, and she said,"You were given the option to stay at check-in and you decided to stay after you were told the hot water was off". We decided to leave the room and check in at Gulf Shore Inn. The hot water was on and the room was clean and updated. Also, they refused to give us a refund even though they messed up. I would not recommend this property to anyone. Not even my dead dog!