Very prompt and customer service was great! Place has a little age, but very well maintained! Room was clean and the shower did not stop up as most places do!
Well the photos really arenât accurate. While the staff was very nice and the rooms were cleanish, when we arrived it was very clear this is a long term hotel. Walls are extremely thin, amenities are in the slim side, thin towels, etc and on our king bed we had 1 king pillow and 1 regular. King bed m, by the way, was too short so not oriented corrected, It needs to be rotated so itâs longer than wider.
The room was spacious and clean. There were no amenties, such as body wash or shampoo. There were no lamps on the night stands. The A/C was stuck on 60 degrees. The manager did come in the second day and stated that the wires were crossed and another room was controlling my A/C.
The High Falls Inn & Suites is better that what you might expect for $44-58/night. This small suite was billed as non-smoking but clearly one of the prior guests did not honor this prohibition. For some reason this unit (#205) came with two mini fridges, a microwave, and a coffee maker. The room has the appearance of DIY renovation, with ceiling sprinklerâs appearing through unfinished holes. The bathroom sink had the hot and cold water reversed. There was no wand to open and close the blinds. All of these are just curiosities, of no real significance. All and all the suite was tastefully decorated and clean. Not nuts about the area in which it is located. The parking lot is replete with signs that management was not responsible for any theft or vandalism to cars Ours remained undisturbed during our two night stay
Overall, my husband and I had a great stay. It was super convenient, just what we needed, and not too pricey. There was, however, a cat fight in the middle of the night right outside our door. A bit of trash outside needed to be taken out, but it didnât bother us at all. Room was clean and was a perfect place to stay for the night.
Janitorial staff blasting music outside of door when cleaning at 7am. Persons smoking pot right outside room doors. Rooms really worn down and not very clean. Stains and holes in sheets and bedding. Not worth the price.
I hate to leave a bad star rating because the lady at the counter was extremely friendly and the room was nice and had updates. But this is one of those hotels where people live full time. The walls and floor are paper thin and i heard everyones domestic issues until about 1am when i was finally able to fall asleep with the assistance of a noise filter on my phone.
This was just a quick overnight stay, last minute. It was clean, just a little run down. You have to go get your towels, they didnât have any in there already. Blinds were broke even though there were trees behind the window it still was unnerving thinking you could be watched.