First, I waited almost an hour for the front staff to check me in. Second, the balcony glass door was unable to lock. I asked her why she gave me this room and she said it was ok, nobody would do anything. But if something happen, can she responsible for it? I don't think so.... I keep begging for a new room, the same women at the front desk repeatedly saying no. She won't give me new room. So, I have to checkout to find a new safer place. She did offer me new room when I'm going to check out, but no I am not staying. AC is un adjustable, it fixed at 25C. After I checked out, I got a new place at the same rate but a lot better. Please dont come here this place is not safe and room is cheap and old.