Hong Kong Convention and Exhibition Centre - 19 min walk
Hong Kong - Macau Ferry Terminal - 4 min drive
Getting around
Hong Kong International Airport (HKG) - 36 min drive
Hong Kong Admiralty Station - 8 min walk
Hong Kong Wan Chai Station - 11 min walk
Hong Kong Central Station - 14 min walk
Arsenal Street Tram Stop - 5 min walk
Cotton Tree Drive Tram Stop - 6 min walk
Fenwick Street Tram Stop - 6 min walk
Airport shuttle (surcharge)
Restaurants
Great Food Hall - 1 min walk
Executive Lounge - 4 min walk
Golden Leaf 金葉庭 - 1 min walk
Conrad Hotel Garden Cafe - 1 min walk
Lumi - 1 min walk
About this property
The Upper House
The Upper House puts you a short five-minute drive from Victoria Harbour and Soho. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Salisterra, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a snack bar/deli and free bike rentals. Fellow travellers say good things about the room service. Public transportation is only a short walk: Arsenal Street Tram Stop is 5 minutes and Cotton Tree Drive Tram Stop is 6 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean
At a glance
Hotel size
117 rooms
Arranged over 49 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (HKD 800 per day)
On-site valet parking (HKD 800 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
Business centre
Conference space (1238 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
Shopping centre on-site
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
42-inch plasma TV
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Frette Italian sheets
Selected Comfort mattress
Free extra futon
Free cot/infant bed
Day bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Salisterra – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Continental – Overlooking the garden, this restaurant serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Awards and affiliations
The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately HKD 349 for adults and HKD 349 for children
Airport shuttle service is offered for an extra charge of HKD 1350 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for HKD 880.0 per night
Parking
Self-parking costs HKD 800 per day
Valet parking costs HKD 800 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong
Frequently asked questions
Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes. Self-parking costs HKD 800 per day. Valet parking costs HKD 800 per day.
Is an airport shuttle service offered by The Upper House?
Yes, an airport shuttle is available. The charge is HKD 1350 per vehicle one-way.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-out is available.
What is there to do at The Upper House and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as 2 bars, a 24-hour fitness centre and a garden.
Are there restaurants at or near The Upper House?
Yes, there are 2 on-site restaurants, featuring al fresco dining and garden views.
Does The Upper House have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Upper House like?
The Upper House is in Central & Western District, a short 5-minute walk from Arsenal Street Tram Stop and 18 minutes' walk from Lan Kwai Fong.
The Upper House Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Sep 2024
andrew
andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2024
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Amir
Amir, 2-night trip
Verified Expedia guest review
6/10 Good
12 Jun 2024
Hon Hanz
Hon Hanz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
Location central to my needs
leon
leon, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Probably the best hotel in Hong Kong in a league of its own
James
James, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Just love it
Michel
Michel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
The very best of the best
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Annette
Annette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Apr 2024
Marina
Marina, 6-night trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2024
A beautiful property and the staff was outstanding
Cicily
Cicily, 7-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
29 Jan 2024
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jan 2024
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Wilson Chung-Yin
Wilson Chung-Yin, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jan 2024
Flora
Flora, 5-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Susan
Susan, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
17 Dec 2023
Saskia
Saskia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Dec 2023
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff.
Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit.
The attention to detail throughout our stay was impressive, contributing to an overall splendid experience.
A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Haolan
Haolan, 3-night romance trip
Verified Expedia guest review
8/10 Very good
8 Dec 2023
pierre
pierre, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2023
C
C, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2023
Love the property! Would definitely going back.
Joanne
Joanne, 2-night trip
Verified Expedia guest review
6/10 Good
29 Sep 2023
Piers
Piers, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2023
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2023
Very cozy
Yin Lam
Yin Lam, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
14 Feb 2023
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!