2/10 แย่
14 เม.ย. 2025
Will never come back
I selected this hotel because it takes dogs. 3 hours after we checked in someone from the front desk called my room about my dog. 15 minutes later he came to the room and asked if my husband had 20.00 in cash or she can come to the front desk and pay 25.00. I went to the front desk and he told me since I went through a third party I would have to call the hotel direct to be told that if you bring a dog it is 25.00 per night. My grandson dog is an emotional support pet because my grandson has autism. I just feel this was sneaky how they handles this situation and it upset my grandson badly because he thought they were going to take his dog away and I had to stay up with him most of the night until he calmed him down until he fell asleep. And when I got up to leave the manager came around and asked me if I paid for the dog and I told him yes. I paid last night and he just walked away. I do not think a business should be run this way and I will never come back to this hotel. I would prefer to drive the extra 25 miles and pay more before coming back to this place. I would like to speak to a manager because my grandson dog is a support dog because my grandson has autism and I do not feel I should have paid the 25.00.
Deborah
Deborah, ทริปกับครอบครัว 1 คืน
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