Was very disappointed in the entire experience. There is no staff except housekeeping on site at this hotel. Everything is done virtually through a computer screen. I had requested (via the online check-in offer) early check in and late check out. When I went to check in, I was informed that both were denied because "housekeeping wasn't ready and wouldn't agree to making a room available". Then an individual came in behind me and checked in early. When I checked in at 3pm (normal check in), a different staff member remarked "Oh, I see you requested early check in but decided to wait until the regular check in time". I had to explain to her what happened. The room was okay. No storage/close area for clothing. Then, overnight, each time one of us went in to use the bathroom, there were bugs on the floor. Not just once, but EVERY time (at least 4-5 times overnight) and I have no idea what type of bugs they were, but at that point, we were done. We checked out the next morning, cancelling our additional nights and went to a different hotel. When I informed the individual I checked out with (again via computer screen), he made no attempt to rectify the situation or offer me any kind of compensation for our experience. I will never recommend this establishment to anyone.